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TUAW reader Glenn Thorpe wrote about Apple ID problems: "I recently upgraded to iOS 6 as recommended and I am now faced with some challenges when using FaceTime and Messages. "My Apple ID account which I use to download apps cannot be used for FaceTime...

You may not be aware but when you first boot up your newly purchased Apple device, bet it an OS X like an impressive iMac computer or MacBook pro laptop, or an iOS device such as an iPhone or iPad, you will be asked to enter in an email address. In most...

By Laurence Moroney, Developer Advocate Happy Tuesday! We've had a few questions come in recently regarding Google Accounts on Android, so we've put this post together to show you some of our best practices. The tips today will focus on Android-based...

A fairly common requirement from customers is to extend work item or configuration item classes and pull values from other systems (like Active Directory or some database) and put it into a new property of an existing class. Service Manager is very extendable...

With the recent exposure of the National Security Agency’s Prism program, we’re all left wondering what information the United States government has collected about us. If the NSA plopped down a manilla folder in front of you, would you be...