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The retail landscape is experiencing unprecedented innovation. To remain relevant retailers have to meet customers’ needs today and create the expectations these customers will have tomorrow. From multisensory spaces that encourage visitors to touch...

The last time we spoke of the Top 100 Quirky Start-ups in India. Now is the time to show love to the Top 100 Concept Retail Stores in India. These are the stores that have given the plethora of Indian designers and entrepreneurs a much needed platform...

The online stores that stand out from the rest are those that go the extra mile for their users. We’ll look here at some small and big e-commerce websites that create pleasant online shopping experiences. We’ll consider the experience from...

Personalisation creates better shopping experiences, increases sales and encourages repeat business. It’s time to get personal with personalisation. So what is personalisation? Personalisation is all about making your customers’ shopping...

Millennials are increasingly turning to mobile as a companion while the shop in-store Millennials are increasingly turning to mobile to enhance their in-store experience, with 96 percent of millennials making purchases at stores at which they used their...