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ReviewPro, world-leaders in Guest Intelligence solutions for the hospitality industry, has published its industry reference Top Luxury Hotel & Brand Report. The findings of the study demonstrate how the hospitality landscape has evolved over the...

Via Skift Over the past five years, the hospitality industry has introduced a variety of high-tech innovations designed to revolutionize the guest experience. Everything from robot concierges, to smartphone room keys, to mobile check-in tools, are changing...

Hastings Hotels, the largest independent hotel group in Northern Ireland, has renewed their contract with ReviewPro, which enables the hotels to continue to use the company’s Guest Intelligence solutions to manage their online reputation. With six luxury...

Three years ago, Petit Palace Hoteles, a young, modern hotel chain located in Spain, made the decision to utilize guest feedback to improve guest experiences, increase the number of returning visitors, and boost the number of direct bookings. In late...

Reputation hawks often use the specter of fake reviews as the driver for travel businesses to secure their services – some have even claimed that around 10% of all social media reviews will be fake this year. And with Nielsen reporting that...