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The market is growing furiously, but getting tougher for foreign firms In the heart of old Shanghai is a magnificent villa that serves as the workplace of Guo Jingming, a provocative young film-maker. "Tiny Times", his recent blockbuster, follows the...

Consumers value communicating with businesses in real time Sears responds to the online shopping woe of consumer disconnect with a personalized service for its members that leverages online and mobile channels to connect those who need assistance to...

Reading an article today got me thinking again about social commerce. I have touched on it a couple of times in Gartner research notes, most recently one that shows a surprising amount of in-store activity linked to social media ( Become More Social...

Chanel show in Cuba Please click here to register for the 5th annual Luxury FirstLook 2017: Time for Luxury 2.0 conference in New York on Wednesday, Jan. 18, 2017 Join senior executives and decision-makers at the 5th annual Luxury FirstLook 2017: Time...

Social commerce, as the name suggests, refers to the use of social networking media which can be used to facilitate online transactions. Although this term was first created in 2005, it is a relatively new domain, gradually gaining acceptance among the...