Ecweb Help Desk Esuhsd. Exceptionally powerful and friendly web-based software for technical support.

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  • Task for task’s sake
    via geekblog.solarwinds

    A large number of IT help desk tickets… A series of repetitive tasks... Many different support teams... Multiple workflow dependencies... A perfect recipe for a chaotic and underproductive work environment. In situations like this one, the ability to...

  • IT help desk tools are essential to any organization. Businesses use them to improve customer service, lower costs, and respond more efficiently to customer complaints. They also improve regulatory compliance and keep key members of management in the...

  • You may have noticed that I have not posted much lately.  One reason is that my consulting business has been very busy.  And one thing keeping me busy is dealing with support requests from clients.  For years I have used a web based help...

  • Intuitive web based help desk software, including: Ticket & Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP & Active Directory Integration - Reporting - More. Cross platform service desk software for Unix.

  • TrojanDropper:O97M/Poshkod.gen!A is a recently detected Trojan infection by many of the security programs. It is a malicious piece of code developed by cyber hackers with the intension to infect user computer and steal confidential information such as...

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