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"WOW!What a great company" - "I just love working at Art" - "This is the best place I have ever worked" - "This is most organized company I have ever been part of" - "Thank You for caring" Are You Going UN-noticed, UN-appreciated and UN-cared about...

April will mark the one year anniversary of Apple's SVP of Retail and Online, Angela Ahrendts, joining the company, and it sounds like the training wheels are off and the retail veteran is ready to start making her mark on the company. Amidst new stores...

TOP CUSTOMER SERVICE AND BUSINESS ARTICLES Each week I read a number of customer service articles from various online resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think...

By Dara Fontein We have all seen the posts on social media from disgruntled customers ranting about a product or service that didn’t quite meet their expectations. Some luggage got lost as they made their way to a Hawaiian vacation, their food had a...

Strengthening its promise of offering great service to the consumers, Micromax today introduced an on-Spot Service Promise with Instant Repair or Replacement for its latest flagship – Canvas Unite 4 Plus. The Canvas Unite 4 Plus is a part of Micromax...