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Gladstone Brookes has received the prestigious Feefo Gold Trusted Service Award for 2017. It has been granted as an independent seal of excellence voted for by real customers. Honour General manager Jason Moore commented: “It’s a real honour to receive...

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UAE, the name itself strikes exotic images of palm trees, beaches and luxurious hotels serving nothing but simply the best of everything to you. Why, you might be wondering is UAE associated with the best customer service when it comes to the Hoteling...

Written by: John Borillo It is that time of the year once again when people are making plans and are trying to change lives. Some are getting ready to take on the challenges that the year would bring them. It is that time of the year when you would...

Operational excellence leads to great marketing, not vice versa. Saying that your company has the best customer service is a lofty claim. While you very well might have great customer service, can you ensure that it will always be great? How big is...