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Kayako Review – Customers expect to find support any place, any time and over any channel. Kayako makes this easy, with tools to stay on top of customer conversations and making customer satisfaction a competitive advantage Any business benefits...

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Today businesses of all sizes need to handle their customer and employee support issues easily and consistently. This is where helpdesk solutions play an important role. However, choosing the right helpdesk tool for your business can be difficult no...

Guest Post for Reamaze by: Tony Messer @ Pickaweb Tony Messer is the co-founder and CEO of UK web hosting company Pickaweb. He is also an author and loves helping small businesses, web designers and developers to achieve great things. If you run an...

It’s just another typical day at the office. You know, one of those days where you switch gears from Help Desk Professional to Pest Control Expert… Sound like a horror story? Well deal with it, because it happens. You probably didn’t plan on a career...