2013-04-30

It’s just another typical day at the office. You know, one of those days where you switch gears from Help Desk Professional to Pest Control Expert… Sound like a horror story? Well deal with it, because it happens.

You probably didn’t plan on a career change today, but leave it to your beloved users to keep you on your toes. Have no fear! Web Help Desk software from SolarWinds helps you deal with even the most obnoxious end-users—and gives you a chance to win a giant, wild-eyed wall cling to protect your lair from stupid questions, bad suggestions, and annoying requests.

Case in point: Ever meet that certain special user who prides herself on working through lunch every day at her desk? The last time she called you for help, you saw her version of 'tough love' and 'hands-on' troubleshooting. Today, it turns out she’s not the only one who’s been using her machine. All those working lunches have invited some expected guests… that YOU now have to take care of. Congratulations on your new title of Pest Control Expert!

Turn this horror story into a success story with Web Help Desk—simple yet powerful Web-based help desk software that streamlines your ticketing, asset management, knowledge base, and IT changes so you can focus on the task at hand. Whatever worst case scenario is waiting for you, Web Help Desk has you covered.

Check out the Help Desk Confessions videos in the SolarWinds Big Hairy Sweepstakes to cast your vote for the most obnoxious end-user. Once you vote for your favorite video, you’ll be automatically entered for a chance to win your very own limited-edition, big, hairy beast! Vote Now!

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