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November 7, 2016 By Paul Greenberg Dreamforce 2016 was pretty simple. It was a microcosm for Salesforce’s activities and place in the larger maelstrom roiling in the tech world – and a likely indicator of why they will have continued real success in...

Salesforce’s first vertical-only cloud offering is one year old, and the company used a Dreamforce keynote to celebrate its first year’s success with two customer case studies, and lay out the roadmap for the future Salesforce launched Financial Services...

Salesforce delivers powerful new business intelligence capabilities, more ways to collaborate on deals and projects, and even greater control over your data. Some features in Summer ’16 affect all users immediately after the release goes live and others...

Salesforce has revealed a data analytics visualisation app for its Service Cloud which aims to provide insight into the performance of customer service agents and identify ways to improve efficiency. The Service Wave Analytics app uses analytics powered...

Salesforce has made another acquisition that underscores how the CRM and cloud software giant is looking to sell more services to its customers that complement the software they are already buying. It has acquired Sequence, a user experience design agency...