Salesforce delivers powerful new business intelligence capabilities, more ways to collaborate on deals and projects, and even greater control over your data. Some features in Summer ’16 affect all users immediately after the release goes live and others require direct action by an administrator before users can benefit from the new functionality.
Here at CloudSocius we’ve highlighted our Top 5 Features of the new Summer 16′ Releases
1. Lightning Experience: A Modern and Intelligent User Experience
Lightning Experience is a completely re-imagined interface. Even better, it’s built on the Salesforce UI platform, so the experience can grow and evolve with your needs. Check out the new features and considerations in this release>>>
2. Financial Services Cloud: Adviser Productivity Boosts, Internationalisation, and Salesforce Shield
Look out world—here comes an upgraded Financial Services Cloud. Convert leads to clients, create opportunities, and deliver service with an even more personalised touch. Salesforce have added support for multiple currencies, new locales and languages, and Salesforce Shield capabilities including Platform Encryption. Download the implementation tips>>>
3. Health Cloud: Internationalisation, Salesforce Shield, and Improved Patient Lists
Salesforce have been hard at work translating Health Cloud into six new languages and ensuring that protected health information (PHI) data is secure and protected. And in their spare time, they’ve thrown in a few usability improvements that will make customising Health Cloud and managing your patients even easier. Have a look at the setup information>>>
4. Mobile: Do More On the Go
Give your field sales teams a boost with more intelligence built into Salesforce1. Reps and managers can drive business through meaningful insights, from top news stories about customers and competition to lively, interactive charts for tracking critical details. Is delivering first class support to customers on the go your mission? Help your agents see exactly what’s going on and resolve cases faster than ever with two-way video and live camera feeds from the SOS SDK for iOS and Android. Get started now>>>
5. Marketing
Marketing Cloud is the premier platform for delighting customers with 1:1 customer journeys. It enables you to build a single view of your customer-leveraging data from any source, and plan and optimise unique customer journeys based on your business objectives. Deliver personalised content across every channel and device at precisely the right time, and measure the impact of each interaction on your business so you can optimise your approach in real time and deliver better results. Download the best practices>>>
The release notes offer brief, high-level descriptions of enhancements and new Salesforce features. They also include setup information, implementation tips to help you get started, and best practices to ensure your continued success.
Download the full Salesforce Summer ’16 Release Notes here
If you need 1st line support from your administrator to help setup these new features then please get in touch with us today on +44 (0) 203 475 5730 or email hello@cloudsocius.com
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