Fishofprey.com

Introduction: In my last post, we looked at improving case management response time by sending real-time SMS.  In this post, we will incorporate real-time voice communication with case team members.  Case Management brings together ad...

Today Salesforce published Summer’15 release(Preview) notes. The Summer’15 release of Salesforce.com is now in available under pre-release program. On 08th and 09th May Sandboxes will be upgraded so that your organization gets the look and feel of Summer...

Salesforce.com was initially created as a Sales Force Automation (SFA) / Customer Relationship Management (CRM) application in the cloud but has evolved over the years into a modern platform for all types of enterprise applications. Now the Salesforce...

One of the first obstacles when learning something new is knowing where or how to start, and we are going to overcome this obstacle using these simple suggestions. Before approaching this topic, I want to make clear what our starting point is: 1. You...

One million dollars. You can almost hear Dr. Evil saying it. But it’s not 1997, and this isn’t a spy comedy. Salesforce is really offering up one million dollars to the hacker, or team of hackers who come up with the best Salesforce integration...