Digitalplanet.ie

Is your high CSAT score hiding your customers’ true feelings? At a previous company, we set ourselves an ambitious customer satisfaction goal: to raise the CSAT score from 90% to 95% in just three months. Our team sat down and brainstormed ideas on how...

Sitel India Limited Walkin for Freshers (Sitel Careers) About us: With over 27 years of industry experience, we are the leading global business process outsourcing provider of customer care and complementary back-office processes. Sitel's clients...

Good Evening/Morning: I was hoping to personally send an email to contact your customer support but cannot seem to find one. So instead, I will have to resort to posting this here. I will try to make it as short as possible, although trying to wrap...

**Requisition ID:** 122251 **Work Area:** Customer Service and Support **Expected Travel:** 0 - 10% **Career Status:** Professional **Employment Type:** Regular Full Time **COMPANY DESCRIPTION** As market leader in enterprise application software...

This is a guest post by Lindsay Willott, founder of Customer Thermometer. I recently read the unputdownable The Hard Thing About Hard Things by Ben Horowitz, famed founder of tech VC Andreessen Horowitz. In one chapter Ben describes how, during his...