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Matthias Schrader is CEO of SinnerSchrader and Chairman of NEXT Service Design and NEXT Berlin. Why do you think service design is playing a more important role in how companies meet marketing challenges? The reality is, marketing – both traditional...

Trying to keep up with digital and technological advances and changing customer expectations is a mammoth undertaking for large organisations like Transport for London (TfL) and the UK government, which with millions of customers and billions of journeys...

November’s ProductTank London hooked us up to the growing Internet of Things.  With the number of connected devices already outstripping the number of humans, Alison Austin (@alicenwondrlnd) brought us three great speakers, who have respectively...

Service Designer Manager Digital / Web Services Agile My clients are a leading local council based in Kent who are currently at the start of major digital IT transformation project The transformation programme will be identifying opportunities to improve...

website desigining can become a trouble some task if you are trying to do  it yourself. It will be a preferable option to outsiurce this task to those who are experts in doing it for you at a inexpensive price. A huge chunk of the distress designing...