Service Designer Manager Digital / Web Services Agile My clients are a leading local council based in Kent who are currently at the start of major digital IT transformation project The transformation programme will be identifying opportunities to improve the user experience of my clients online offer, better meet the needs users and make services more efficient. They have a roadmap of priorities and will be looking to improve the end to end customer journey for each area, from initial customer contact through to back end systems and processes. You will be an excellent communicator and be able to rationalise complex information to make it understandable for others to work with. The ability to work