CXM. Trends, stories, events and resources. Be part of the largest CX community.
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Customer Experience Magazine, the online magazine dedicated to Customer Experience, has unveiled a new logo to reinforce its unique trademark and signify its growth and transformation over the last 5 years. This is the first time the magazine has redesigned...
London, UK Reevoo is thrilled to announce that it is a Finalist in the UK Digital Experience Awards 2014. The Awards have been launched this year to recognise and celebrate the delivery of exceptional customer experience through digital channels and...
1 Day. 100+ Presentations. 42 Winners. The region has become more open to businesses and multinational companies than ever, and thus becoming more open to a competitive market that is shaped and formed by nothing less than exceptional services, customers...
Sodexo, the world’s largest services company, has been named as finalist in two UK Employee Experience Awards 2016. The awards recognise and celebrate the delivery of exceptional employee experience in businesses across the UK. Sodexo is shortlisted...
Q2 Results: Y-o-Y growth of 12.3% EBIT of Rs 965 million Up Y-o-Y by 28.3% PAT (profit after tax) of Rs 713 million Up Y-o-Y by 21.5% Kolkata, October 27, 2016: Firstsource Solutions Limited (NSE:FSL, BSE:532809), a global provider of customized Business...
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SOCRATES is an international, refereed (peer-reviewed) and indexed scholarly hybrid open-access journal in Public Administration a...
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Lebara making customers SMILE - Customer Experience Magazine
Multi award-winning Lebara Customer Service have a lot to be proud of – employee engagement, industry high NPS and customers tweeting their love for the contact centre. Here they tell us some secrets ...
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BarclaysJune 13, 201610min By improving how customer feedback is used, the UK hospitality & leisure industry could boost the UK economy by £3.2bn over the course of the next decade Managing customer ...
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