I gather that once the forgot password function for admin is used, it will not send emails again.
There is definitely a failed login process that I need spelled out. How many times does an ip address have to try before being locked out?
I've had two websites where the admin couldn't remember the password, used the forgot password function several times and after I reset the password, neither that person or I could get in with the new password (different ip addresses).
I need to know exactly what's going on so I can explain it to the website owner and so that I don't waste my time with multiple password resets.