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edited by
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h2. What is the status of Blackboard Collaborate? Is it working normally?
Because Collaborate is not produced or maintained by D2L, Inc., its maintenance and upgrade calendar does not match that of the rest of the D2L system.
h3. D2L Resources Blog
When possible, members of the Instructional & Technology Support team provide advanced warning of upcoming scheduled maintenance periods, as well as notice of unplanned outages, on [the D2L Resources blog|https://wiki.millersville.edu/pages/viewrecentblogposts.action?key=d2ldocs].
h4. Recent Blackboard Collaborate Blog Posts
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h3. Blackboard Services Status Web Pages
Blackboard, Inc., the company that produces Collaborate, provides updates on the status of all its hosted services, including Collaborate, on the web.
h4. Current Status
Please see the "Current" column for the row "Collaborate - Web Conferencing (US Hosted)" on the [Blackboard Services Status|http://status.blackboard.com/] page.
The page indicates status using the following icons:
|| Status Icon || Meaning ||
| !available.png|align=center!| working normally |
| !intermittent.png|align=center! | intermittent problems |
| !unavailable.png|align=center! | down due to problems |
| !maintenance.png|align=center! | down for maintenance |
| !information.png|align=center! | more information is available |...
h4. Details and History
For more detailed status information, including a history of recent events, please see the ["Collaborate - Web Conferencing (US Hosted)"|http://status.blackboard.com/services/blackboard-collaborate---web-conferencing-us-hosted] page. This page indicates status using the same icons as above.
Blackboard also provide a link to a status RSS feed from this page.
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What is the status of Blackboard Collaborate? Is it working normally?
Because Collaborate is not produced or maintained by D2L, Inc., its maintenance and upgrade calendar does not match that of the rest of the D2L system.
D2L Resources Blog
When possible, members of the Instructional & Technology Support team provide advanced warning of upcoming scheduled maintenance periods, as well as notice of unplanned outages, on the D2L Resources blog.
Recent Blackboard Collaborate Blog Posts
Blog Posts
Blog post:
Blackboard Collaborate - Errors Joining Sessions - RESOLVED
created by
Stephen Gadsby
Apr 17, 2015
D2L Resources
Blog post:
Blackboard Collaborate - Errors Joining Sessions
created by
Stephen Gadsby
Apr 17, 2015
D2L Resources
Blog post:
Blackboard Collaborate Not Available - RESOLVED
created by
Stephen Gadsby
Feb 13, 2015
D2L Resources
Blackboard Services Status Web Pages
Blackboard, Inc., the company that produces Collaborate, provides updates on the status of all its hosted services, including Collaborate, on the web.
Current Status
Please see the "Current" column for the row "Collaborate - Web Conferencing (US Hosted)" on the Blackboard Services Status page.
The page indicates status using the following icons:
Status Icon
Meaning
working normally
intermittent problems
down due to problems
down for maintenance
more information is available
Details and History
For more detailed status information, including a history of recent events, please see the "Collaborate - Web Conferencing (US Hosted)" page. This page indicates status using the same icons as above.
Blackboard also provide a link to a status RSS feed from this page.
Help Desk
Help Desk Contact Info
Location: Boyer Building
Phone: 717-871-7777
Email: help@millersville.edu
Hours:
Call Center Hours
M-Th 7:00am - 9:00pm EST
F 7:00am - 5:00pm EST
Walk-in Technical Assistance Center (TAC) Hours
Boyer, 1st floor, Room 119
Fall/Spring Semesters:
M-Th 8:00 am - 9:00pm, F 8:00am - 5:00pm EST
Winter/Summer Sessions:
M-F 8:00am - 5:00pm EST
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