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This page should tell you how to file a '''[[QA/BugReport|Bug Report]]''' against an '''[[Extensions|Extension]]'''.
== Bugzilla? Nope! ==
The LibreOffice project doesn't support external extensions directly, so we don't file bugs against extensions in our [[QA/Bugzilla|Bugzilla]].
The best way to address an Extension bug is to contact the author of that extension for help.
== Contacting an Extension author ==
It can sometimes be difficult to find contact information for the author of an extension. Good places to find contact information include
* Inside the extension file
* In the extension's Changelog
* Google search
=== Inside the extension file ===
For example, here's the page for the ''NumberText'' extension:
* http://extensions.libreoffice.org/extension-center/numbertext-1
If I download the oxt and unzip it (you may have to change the file extension to ".zip" to get your unzipping software to recognize it), you'll find a file ''README''. In that file:
License: LGPL/BSD dual-license, 2009-2012 (C) László Németh (nemeth at numbertext dot org)
Numbertext language data (Soros programs):
LGPL/BSD dual-license, 2009-2012 (C) László Németh et al. (see AUTHORS)
Serbian modules:
CC/LGPL/BSD tri-license, 2009 (C) Goran Rakić (grakic at devbase dot net)
There we go!
=== In the extension's Changelog ===
Using NumberText as an example again, if we go to the extension page, we can find a link near the bottom ''"More about this release"'':
* http://extensions.libreoffice.org/extension-center/numbertext-1/pscreleasefolder.2012-10-09.7591543982/0.9.5
This page includes a Changelog with information like this:
Change log
2012-12-16: László Németh (nemeth numbertext org):
And there we go again!
=== Google Search ===
Searching google for 'NumberText' gives me this as the 4th hit:
* https://launchpad.net/numbertext
That page includes a helpful link to file a bug:
* https://bugs.launchpad.net/numbertext/+filebug
Neat! Even better than finding an email address! :-)
== Have Questions? ==
If you're still confused, please contact us via the [[QA/Mailing List]] or the [[QA/IRC]] channel. It's possible that in some rare cases extensions may have no public author information available at all; in those cases we're glad to help you get in touch with the extensions author(s).
== Extension bugs filed in Bugzilla? ==
Please talk to a member of the QA Team. In some cases, we do want to address the bug in Bugzilla. In many cases, the extension is not covered by our development process and so the extension author will need to address the bug directly. In those cases, we'll want to leave a short comment on the bug and resolve it. For example:
TRIAGE:
This extensions is not currently covered by our development process,
so the Extension Author should be contacted for support.
Status: '''UNCONFIRMED''' -> '''RESOLVED NOTOURBUG'''
[[Category: QA/ru]]
[[Category: Extensions/ru]]