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As a hotel manager, ensuring that your customers receive excellent service should be your top priority. Good service is a major contributing factor to customers’ brand loyalty; it can help your hotel stand above the rest to attract and retain a...

Introduction Vientiane is the capital of Laos.  Compared to the hectic, bustling capitals in other Southeast Asian countries, Vientiane’s deliciously relaxing atmosphere makes it feel like the small town it is. After you’ve done the...

By Jamie Domenici of Salesforce Put yourself in the shoes of a small business owner. One of your greatest advantages is your ability to communicate with customers in a way that large corporations can’t. But all too often, your time is tied up in repetitive...

Customer satisfaction isn’t the key to business success anymore–at least according to UserVoice Founder and CEO, Richard White, who shared his vision about the future of customer support and product management during his keynote at UserConf SF back in...

Jobs at: U. S. Mission Vacancy title: IRC Technician Deadline of this Job: April 8, 2014 Job details: U. S. Mission, Uganda Number: 019-2014 Date: 03/25/2014 OPEN TO: All Qualified Candidates POSITION: IRC Technician; FSN-7, FP-7 OPENING DATE: March...