A global leader specializing in business travel management has an open position for a Telecommuting International Travel Counselor in Mendota Heights.
Core Responsibilities of this position include:
Answer calls in our Emergency Service Center during the evening and weekend hours
Listen and lead the conversation to solve problems in a timely manner with all types of customers in all circumstances
Create domestic and international travel arrangements for clients including air, hotel, and ground transportation (at least 60% of transactions will be multi-segment, multi-destination international itineraries)
Applicants must meet the following qualifications:
Minimum of a High School diploma or equivalent required
2 - 5 years experience in the travel industry
Proficiency with Sabre GDS required
Superior written and verbal communication skills (in person and on phone)
Experience in the travel industry in a similar position or in a customer service center