Updateland.com

Let me just say: I’ve got huge respect for business owners in retail. That job takes some serious attention to profit-margin detail that I know I couldn’t handle the stress of if I were doing it day-in, day-out. It’s one of the reasons I opted to write...

The days of passively talking “at” your audience online are well and truly over. It’s no longer enough to just put up a page on your website with static information. To succeed in today’s highly connected global and digital world, requires actively ...

Blogs of War website John Little is a manager of large databases with a technology background. He is the heart and soul behind Blogs of War, one of the most thorough and well respected information platforms in the field of conflict studies and reporting...

A 2013 survey showed 2/3 of customers have used a company’s social media website for customer service purposes. And younger consumers, between the ages of 18 and 29 are more likely to use a brands’ social media presence for service interactions than...

It’s one thing to think you know what your customers are saying about your business. It’s another to be actively listening to them. Research shows that most unhappy customers don’t complain, but they will gripe to their friends about it. These days...