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ORLANDO, FL—(Marketwired – Mar 17, 2015) – ENTERPRISE CONNECT CONFERENCE Flexible subscription service from Avaya delivers industry–leading Avaya IP Office™ contact center technology to midmarket companies through the simplicity and reliability of the...

Software is becoming an increasingly important part of telecommunication networks and deployments as both wired and wireless carriers look to add functionality to operations while increasing simplicity and reducing costs. RCR Wireless News is keeping...

LONDON, Sept. 22, 2016 /PRNewswire/ -- This report analyzes the worldwide markets for Call Centers in US$ Million by the following Types: In-House, and Outsourced. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe...

After trying its own data center, Zynga retreats to the cloud | For containers, security is problem #1 Network World Cloud Computing Inside CEO paychecks There's a new player at the top of our CEO pay tally, and his $85.8 million pay package...

Given that there are so many proven benefits of having a cloud infrastructure for your business, including but not limited to collaboration, better access to analytics, increasing productivity, reducing costs, and speeding up development cycles, it’s...