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Each year, The Retail Equation releases a survey covering “Consumer Returns in the Retail Industry.” In 2015, perhaps the most notable stat was “Returns as percentage of total sales,” which came in at 8% according to the National Retail Federation (NRF...

Photos: Getty Images We've all been there: standing in the customer service line at Target, a strategically re-packaged curtain rod holder in hand and an elaborately detailed excuse about the whereabouts of the long-gone receipt. Most of the time, though...

How the future of fit could spell the end of fashion returns. With more than $260 billion in merchandise returns and lost sales in 2016, the need to measure fashion with digital technology is more evident than ever. The Retail Equation and National Retail...

Apple announces on Tuesday quarterly results that will for the first time include its wearable. Already, ahead of the big day, speculation soars about Apple Watch sales. Expect drama for sure, as CEO Time Cook explains how supply shortages constrained...

Moneris has developed a new service called Verify that aims to help protect large retailers against return fraud. Moneris Verify is powered by The Retail Equation (TrE), and uses statistical modelling to analyze data to determine if behaviour exhibited...