Support.revealapp.com

As the saying goes, you never get a second chance to make a good first impression. Business-to-business (B2B) customers spend a lot of time working with their vendors, and a bad first impression from a support team can cause them to rethink their decision...

Design standards are not top of mind for you as a customer support professional but they are critical to your customers’ experiences. Your customer wants quick, easy answers to their simple questions. CEB, the insight and technology company that investigates...

Several months ago I was called into a new customer to diagnose some odd behavior in their VMware View environment. The organization was struggling with constant disconnects and generally poor performance on their View desktops. When users weren&rsquo...

The easiest way to create online user manual Write professional looking online manuals (Documentation or Knowledgebase) in no time at all or establish Forum to allow customers and clients to help themselves. Using Manual WordPress Theme you can: Create...

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