Apr 15, 05:44 PDT
Identified - We continue to investigate the issue specifically affecting embedded Chatbots that use knowledge sources. At this time, the issue remains as previously reported, and our efforts are ongoing to identify and implement a resolution. We will provide another update as soon as more information becomes available or by 07:30 PDT / 15:30 UTC at the latest.
Apr 15, 03:45 PDT
Update - We are continuing to investigate this issue.
Apr 15, 03:44 PDT
Investigating - We are currently investigating this issue.
Apr 15, 03:30 PDT
Identified - We are investigating an issue affecting Chatbots embedded as a pop-up [only]. Here's the error message you might see: chatbots.getChatbotKnowledgeSources — no data loss is anticipated for this incident. We will update the StatusPage within two hours at 05:30 PT / 13:30 UTC. If you have further questions, please reach out to our Support Team: https://ai-chatbot-help.zapier.app/contact-us.