Updated: Updated opening times for Drop-in Centres
To get help to claim BPS (and to register for rural payments online) you can:
call the Rural Payments helpline on 03000 200 301
come to an RPA drop-in centre or a mobile support unit
get help from a local organization
use an agent
RPA drop-in centres
RPA have set up 50 drop-in centres across England where you can:
hand in your BPS application form, RLE1 forms and other docs
get a receipt
get help to register online
They can do a basic check of your application form(s) to make sure you’ve:
included your SBI number
included land data
filled in the active farmer section
signed it
They can’t answer detailed questions about your individual application or advise you about what to claim payment for.
You need to book an appointment if you’re an agent with 5 or more claims.
Find your nearest drop-in centre
Use this map of RPA drop-in centres to find your nearest one. If you prefer,
here's a list you can print
(PDF, 167KB, 6 pages)
.
Book an appointment
You must book an appointment if you need help to register online.
To book an appointment call the Rural Payments helpline on 03000 200 301.
Lines are open Mon to Fri 7am to 6pm, weekends 8am to 4pm.
Mobile support units
RPA also has 10 mobile support units which will travel around the country. These offer a similar service to the drop-in centres and give you help to get online and register for rural payments.
If you’ve already told RPA you’ll need extra help to register (because you live in a remote area or can’t get to a drop-in centre due to a disability), they will call you to arrange a home visit.
Mobile support units will be at:
Date
Location
Opening hours
2 to 4 June 2015
NFU Office, South of England Showground, Selsfield Road, Ardingly, West Sussex, RH17 6TL
9am to 4pm
4 June 2015
NFU Mutual Wormbridge Branch, Wormbridge Court, Wormbridge, HR2 9DH
9:30am to 4pm
4 June 2015
Upper Teesdale Agricultural Support Services Ltd (UTASS), 9-11 Chapel Row, Middleton -in-Teesdale, Co. Durham, DL112
9am to 12pm
9 June 2015
Lyndhurst Community Centre (main car park, off High Street), Lyndhurst, Hampshire, SO43 7NY
3pm to 9pm
Agricultural shows
Mobile support units will be at the following agricultural shows:
North Sheep 2015
Royal Cornwall Show
Cereals
Royal 3 Counties (Malvern)
Sheep South West 2015
These shows may have an entrance fee, so remember to check first.
Auction markets
Mobile support units will be at the following auction markets:
Date
Location
Opening hours
3 June 2015
Ward & Chowen,Tavistock Livestock Centre Whitchurch Road Devon, Tavistock, PL19 9BS
9am to 5pm
4 June 2015
Northallerton Auctions Ltd, Applegarth Mart . Romanby Road, Northallerton, DL7 8LZ
8:30am to 4pm
5 June 2015
Thame Farmers Auction Mart ltd, The Cattle Market, North Street, Thame, Oxfordshire, OX9 3FD
8am to 4pm
8 June 2015
Bagshaws LLP, The Agricultural Business Centre, Bakewell, DE45 1AH
9am to 2pm
9 June 2015
Southern County Auctioneers, Salisbury Agricultural Centre, Salisbury Road, Netherhampton, SP2 8RH
9am to 2pm
10 June 2015
Truro Livestock Centre, Newquay Road, Truro, TR1 1RH
9am to 2pm
10 June 2015
Richardson & Smith, Ruswarp Market, Ruswarp, Whitby, North Yorkshire, YO22 5JA
9am to 2:30pm
10 June 2015
Barbers Auctions Ltd, Market Drayton Livestock Market, Adderley Road, Market Drayton, Shropshire, TF9 3SW
9:30am to 3pm
11 June 2015
Kington Livestock Market, Love Lane, Kington, Herefordshire, HR5 3BT
9am to 2pm
12 June 2015
Frome Livestock Auctioneers Ltd, Frome Market, Standerwick, Frome, Somerset, BA11 2QB
9:30am to 2:30pm
13 June 2015
Sedgemoor Auction Centre, Greenslade Taylor and Hunt, Somerset, North Petherton, TA6 6DF
9am to 3pm
15 June 2015
Darlington farmers Auction Mart Co. Ltd, Bank Top Mart, Clifton Road, Darlington, DL1 5DU
8am to 3pm
Other organizations which can help you register
There are also a number of
other organizations
(PDF, 37.4KB, 2 pages)
across the country that can help you register online.
Find an agent
The following trade associations can tell you about agents in your area who can help you make a claim. Agents charge for this service.
British Institute of Agricultural Consultants (BIAC) – call 01275 375559
Central Association of Agricultural Valuers (CAAV) – call 01594 832979