Dear backers,
We have had some interesting weeks, and we have collected as much information for you as possible.
Corning Gorilla Glass
As a new enterprise, our vision is to become known as a company that listens to its customers and takes all feedback seriously. We want to be the best of the best. Recently, some false allegations were made on Amazon concerning our use of Corning glass in CINDER, but also stating we weren’t permitted to use the Corning name. Being a reputable company, we were understandably concerned. We contacted our manufacturing facility and called Corning to verify what was said.
We wanted to act as professionally responsible as possible and be seen as a respected brand.
We had several in-depth conversations with members of Corning's top management staff, as well as their legal department, and were surprised by what we learned.
Corning informed us that no brand within the screen protection industry is allowed to use their trademarked "Corning® Gorilla® Glass" name in any marketing materials.
Cupert immediately began complying by removing the Corning name from all of our online marketing.
Our agreement with Corning is that we can sell our current stock "as is", but must change the packaging in our next production cycle.
Missing tracking numbers from shipment 2.
We are still struggling to get information about 10-12 tracking numbers, which at present time, seems lost.
If these packages are actually lost, we will send out new packages from our US distributor, using DHL(5-8 business days overseas).
This process will begin October 26th.
3rd and last shipment.
We decided to ship from our US distributor, using DHL(5-8 business days overseas) to the 100-120 backers, who didn’t finalize their order in time for shipment 1 and 2.
This process will begin October 26th.
Please reach out to project@cupert.com with any questions.
Thank you
Team Cupert Technology