Sprinklr.com

Customer experience is your brand. How you service your customers across channels can either make or break your business. $41 billion is lost by U.S. companies each year due to poor customer service (NewVoiceMedia). Smart and savvy marketers and business...

By Bob Gourley Editor’s note: This list first appeared on our site Analyst One. -bg In March 2011 Businessweek quoted Cloudera’s Mike Olson describing a “Cambrian explosion” of corporate analytical technology. Mike really...

Workplace location: Headquarter: 500 SW 39th Street, Suite 200, Renton, Washington, United States, 98057 Education level required: Education level not specified Experience level required: Specialist (can work as mentor) Carier level: Manager (Manager...

In my last post, I talked about a strategy to enable a brand to socially engage you, the consumer. That’s my motivation for being in your social space, and I’ve given you a strategy for how any digital marketer can make the best use of social...

In Part One of this article, we looked at some of the reasons why WordPress provides an ideal platform to market your business on social media. In this section, we examine a number of tracking tools, services and applications that allow you to: Search...