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As companies hit milestones in their growth, they naturally bring on functional experts to help optimize their businesses. Experts have seen it all before and can quickly recognize patterns and work more productively than generalists. They get the job...

By Shrot Katewa Business process outsourcing (BPO) in India started around the mid-90s as captive units for MNCs, such as American Express and General Electrics (GE). It is currently the fastest growing segment of the ITES (Information Technology Enabled...

Figure 1: Recommended range of manufacturing lot sizes across different demands. Vertical axis shows examples of different demands. For each level of demand, the horizontal bars show the range of recommended lot sizes. This figure was generated under...

At Cyber-Duck we’ve been carrying out in-house eye tracking studies since 2008, gathering useful data and real insights into user behaviour to improve our creations for the web. Here we’ve collected the most important lessons our team learned...

As the benefits of Internet connectivity have come into full focus, a number of international organizations have announced programs for dramatically increasing the number of people connecting to the Internet. According to the United Nations' International...