Ross.typepad.com

“Marketing infrastructure.” Not too many years ago, that might have been nominated as an oxymoron, right up there with a deafening silence, sweet sorrow, and jumbo shrimp. But now, that’s where some of the most interesting developments...

One of the things I remember reading about, early on in my enterprise 2.0/ social business journey was Andrew Mcafee's definition of what makes social software tick. He spoke of three characteristics - emergent, freeform and frictionless. Those definitions...

Originally published at Inside CXM Lately I’ve been noticing some angst among advocates of the social enterprise movement-namely that they think it’s not living up to its promise. Back in 2011 all kinds of predictions were floating around...

WALLDORF — Three out of four (74 percent) best-managed companies — classified as “Digital Winners” — facilitate collaboration in the workplace, a new study by SAP SE (NYSE: SAP) and Oxford Economics shows. Titled “Getting Collaboration Right,” the study...

In Part 2 of my interview with SAP's GM for Enterprise Social Software, Sameer Patel, we discuss specific collaboration scenarios and value propositions around CRM, SCM and enterprise learning platforms.  Enjoy! Video Link: http://youtu.be/Uyqf1Dt-i...