Société :
Botify
Lieu :
Paris
Type :
Stage
Rémunération :
Salaire non communiqué
Posté le :
5 heures
Our company
“Your @botify product rocks my socks. Seriously. It's the best I've ever used”
https://www.botify.com/blog/tag/testimonials/
Botify is a key actor in the field of website data and traffic analysis. Our crawler is the fastest and the most powerful in the industry: it can crawl tens of millions of pages per customer, provides a rich and extensive analysis report, through an awesome user experience, with highly customizable settings and easy-to-understand data restitution.
We have 6000+ users in more than 100 countries. Our users highly appreciate the product, often offer feed back, and fuel our ambition to move forward.
Botify is a Paris-based, self funded startup and is growing very fast.
We are a small team (https://www.botify.com/team/) and work in a collaborative environment where each of us can have a significant impact on the product and the company culture. We like to discuss technical choices together and each of us can be involved in several aspects of the product and the platform.
We compute analyses on very large datasets. Reliability and performance are essential in our systems. Our ambition is to provide useful information as fast as possible to our customers. We are looking for efficient persons, able to learn fast and to adapt to new situations. Need challenges ? Come and meet us ! :)
The product
Botify provides a two-faces product:
Botify Analytics, Cloud/SaaS application (app.botify.com), that crawls a website, optionally fetches the corresponding visits from Google Analytics, analyzes the full dataset then delivers an analysis report with charts describing the site in a macroscopic point of view from different angles (visits, performance, HTTP codes, HTML quality, ...), and a URL Explorer that details the microscopic view (list of URLs corresponding to some criteria + associated data).
Botify Log Analyzer, enterprise solution that analyzes web server logs and gives detailed daily information on the exploration of the bots of the main search engines and the visits on the site.
Your role
At Botify, we like to think long-term and we want customers for life. We’re building a multi-cultural Customer Success team to turn this ambition into reality. As a Support Team Intern you will be part of this team and help our customers get the most of our applications.
Responsibilities
Answer customers' technical questions,
Help our customers categorize their websites' URLs (for more details, see: https://www.botify.com/blog/categorization-by-content-type/),
Setup our app for new customers, help them upload their web server logs to our ftp servers, make sure the configuration is correct and the nightly updates are working,
Help our customers launch their crawls and analyze their data,
Solve technical issues and keep our customers informed about your investigations.
Requirements
You are customer-satisfaction driven,
You have some Linux knowledge (command line use, file lookup and removal, script execution - even better, you already wrote some scripts yourself),
You show a very strong interest in Search Engine Optimization, and you have optimized your own blog or website,
You are a fast-learning Problem Solver,
You have full professional proficiency in spoken and written English and French.
Please note, we’re looking for:
Team players,
Start-up minded people,
People with a passion for Search Marketing, and Digital Marketing in general, who understand how Botify can impact Digital Marketers' daily life and help them generate results for their customers.
If you think you fit the profile, we want to hear from you.
To apply
Send us a resume,
Add anything that can help us understand your aptitude for customer support and search engine optimization.
Contact us:
jobs@botify.com