You might have heard us talk on Small Change about the work SACOSS has been doing looking telecommunications and cost of living pressures.
There’s a lot to it – what’s the role of retailers in preventing customer hardship, are there sufficient income supports or concession payments to ensure those on low incomes can access phone and internet networks, and will the National Broadband Network have an impact on low income households?
To answer all these questions, Small Change’s Marnie Round spoke to Teresa Corbin, CEO of the Australian Communications Consumer Action Network, and she began by reflecting on the themes, insight and ideas that came out of the recent ACCAN conference in Sydney.
Produced by Marnie Round