Job description
Job DescriptionTo use technology to collect and analyze data which can be used to identify business problems, needs, and opportunities for improvement via new technologies or business processes for use in management decision making; and to manage training and provide support for IT business tools.
• Manage content and access for all BMO e-interfaces; employ best practices to maintain the integrity of information and databases
• Demonstrate the analysis of business data and information to Board members for use in strategic decision-making, and provide them with ongoing data analysis support; analyze and monitor data quality
• Develop information sharing tools to support data sharing, archiving, and operational needs > Design user-friendly interfaces to facilitate system use
• Develop data models, system documentation, user manuals, and training materials to support operations > Make recommendations for business continuity tools as well as data management and system improvements that align with operational needs
• Develop a thorough understanding of the role of the BMO, and provide ideas and recommendations for improved business processes and use of information
• Develop business cases and perform cost-benefit analyses for proposed systems, system enhancements, and services
• Document data structures, reports and reporting methodology in an information directory for easy reference and to ensure consistency
• Coordinate and follow up on data entry and archiving activities, both manually and electronically
• Analyze & research business process workflow procedures and propose & implement automation solutions in order to enhance operations
• Monitor and report business risks and advise on possible solutions > Maintain a log of e-interface problems, errors, upgrades and risks for easy reference
• Coordinate security measures to ensure secure access and preserve the confidentiality of documents and communications
• Serve as QF IT focal point: coordinate troubleshooting and the implementation of technology upgrades, and act as internal project coordinator
• Evaluate the effectiveness of e-tools and interfaces and report on same to management
• Plan and lead trainings to keep users updated on interface changes and new information systems
• Assist in the development of content for e-interfaces and websites as requested Other reasonable duties as assigned by supervisorSkills
Bachelor’s degree in Business, MIS, Computer Science or a related field 6-8 years of relevant full-time work experience Proficiency in MS Office, SharePoint, portals, platforms, information-sharing and other business support applications Ft, Knowledge of workflow automation
Programming, design, and database management experience
Strong analytical, time management, and interpersonal skills
Report and presentation development skills
Strong verbal and written fluency in both Arabic and English and excellent writing skills, with the ability to draft and edit a variety of written reports and communications and articulate ideas clearly and concisely
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