AdThrive.com helps serious bloggers make more money with theads on their site by acting as their trusted expert guide in the wild-west likeworld of online advertising. This means helping them figure out which adplacements to use, how to develop an ad strategy, and then actually installingthat strategy for them. Through our work, we’re help the best creators andcontributors on the web, people who have a passion their craft (cooking,decorating, parenting, finance, investing) get to write about their passion andbe paid to live their dream. We help bloggers leave their full-time jobs andstay home with their kids. We help struggling families pay their bills and findhope. We support the people who are creating the internet!
As an AdThrive Wordpress Support & Happiness Engineer,you’re the kind of person who is passionate about helping people. It shapesyour worldview. Perhaps you’re already active in helping people online throughthe WordPress.com or WordPress.org forums, or contribute to other online communitieslike GitHub, StackOverflow, StudioPress, etc. The thought of helping familiesearn enough money for one parent to stay home or to cover their mortgage givesyou goosebumps.
We arelooking for people with the right mix of compassion, writing skills, andtechnical knowledge to connect with creative publishers and get the job donefor them. We do this through listening to their needs, understandingtheir goals, and then guiding them to the best outcome through the use of theadvertising strategies we have mastered over time. We’re looking forfast-learning, creative, technically minded team members with a heart to servethe best content creators on the web.
Day in the Life:
Crafting thoughtful, personal responses to client questionsin our support system (Zendesk)
Troubleshooting and fixing problems on client websites(mostly WordPress)
Analyzing ad layouts and earnings
Making recommendations for improvements in ad layouts
Onboarding new clients by installing ads on their sites
Being an active member of a distributed team via tools likeSlack, G Suite, Zoom, Zendesk, Appear.in and more
Understanding the needs of online publishers and craftingunique solutions to best serve their goals
Building on our community of support, knowledge,documentation, and resources to help our team serve our publishers
Working to understand a new development in thecommunity/industry, overcoming new obstacles, and embracing a fast-pacedvirtual work environment
You’ll do well if you have:
Patience, grace, a sense of humor, and some moderate GIFsharing abilities
Excellent writing and communication skills
Working knowledge of WordPress, HTML5, CSS3, and JavaScript
A knack for taking technical language and making itunderstandable
A passion for solving tough problems and proposing elegantsolutions
A desire to make everything you touch better
Genuine desire to help others solve problems and succeed
High level of comfort working in a fast paced environment
Qualifications:
2+ years of backend WordPress experience using the followinglanguages: PHP, HTML, CSS, and JavaScript
Experience editing custom WordPress themes and plugins
Experience with common plugins such as W3 Total Cache andWooCommerce
Strong understanding of Google Analytics
Strong Written Communication (web-based copy, preferred)
Fluent understanding of online ecosystems (server and clientside structure, hosting, CDN’s, pagespeed tests, front-end site optimization)
Commitment to AdThrive’s Mission Statement
There is limitless opportunity here for the person who makesthemselves valuable. We're a young company and growing fast, so strong leadersand strong performers will have opportunity to grow and see increasingresponsibility.
To apply: Please follow below link to apply:http://cafemedia.applytojob.com/apply/FJrU10c5uD/WordPress-Support-Happiness-EngineerWe regret that we are unable to respond to each resume. Only those individuals selected for interviews will be contacted. CafeMedia is an equal opportunity employer.