Loyaltybuilders.com

Today we announced the results of the 2014 Temkin Group CX Vendor Excellence Awards. Once again we had a great group of nominees, making the scoring difficult for the judges. Congratulations to this year’s winners: Allegiance Clarabridge...

Matt Fleckenstein, Chief Marketing Officer, Amplero, Inc. In the beginning there was Marketing — the activity and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society...

TechCrunch Moscow today features a whole 38 startups pitching to enter the final on Day Two, which features the main conference. You can catch the pitches live today on the live video stream but here’s a run-down of al the companies, as they describe...

Let me just say: I’ve got huge respect for business owners in retail. That job takes some serious attention to profit-margin detail that I know I couldn’t handle the stress of if I were doing it day-in, day-out. It’s one of the reasons I opted to write...

This year brought many changes to marketing automation. More companies are using marketing automation, and those numbers are growing. According to Apteco’s Trend Report 2014/2015 Data Driven Marketing, only 33% of respondents are currently using marketing...