Location: Canary Wharf, London
Ref No: USL177-3045
Are you committed to placing the student at the heart of all that you do, delivering an excellent student experience? Do you engender true customer service where the values of student experience, academic quality, value for money and continuous improvement are the very basis upon which you deliver? If so, we have an exciting opportunity for you to join us in making the above an ongoing reality!
Our Student Administration team provides crucial support to the effective delivery of our academic programmes and is a key partner in ensuring we provide excellent students experience at all times. To continue delivering this exceptional service, we are now looking to extend the existing team and appoint a Student Administration Officer.
As the Student Administration Officer, you will take the lead in coordinating an efficient administration team ensuring our students have excellent experience with us from the point of their arrival, through to their graduation. You will also work closely with our academic staff providing responsive and customer focused service.
You will need excellent administration and customer service skills and a can-do attitude, as well as previous experience of supervising team and working in a fast-paced customer focussed environment. Concentrating on the needs of our diverse student body, you will thrive on challenge and be excited by the concept of no day ever being the same.
In return, we offer you a unique opportunity to have a real impact upon a student’s learning experience and upon our success. We will also support you with our strong commitment to training and development; the commitment that helps us ensure the continued delivery of an excellent student experience.
If you are interested, ready for the challenge and would like to have an informal discussion about the role, please contact Jilani Balusu, Student Administration Manager, on 0207 5317 333 or via email at jilani.balusu@sunderland.ac.uk.
To apply, download and complete our application form (Part 1 and Part 2) and email it to human.resources-london@sunderland.ac.uk.
Closing Date: 29 January 2017 at midnight (GMT)
Interviews will be held on 10 February 2017
Closing Date: 29 Jan 2017
Category: Support