Fixed Term: 6 months (Initially) Maternity Cover
Opportunity to play a key part in the provision of a highly professional ‘One Stop Shop’ service to students, staff and visitors
About the Role
The Faculty of Health and Social Care is at the forefront of health and social care education in the North West and is one of the largest providers in the region. The Faculty has a growing national research profile and a successful track record in undertaking externally commissioned service evaluation on a wide range of topics.
Based at the Ormskirk campus you will be part of the award winning Customer Service team to deliver a full range of support functions to academic and other administrative staff.
This is varied and challenging role and will require you to support in embedding Customer Service Excellence processes. This is an ideal opportunity to get experience in a busy but challenging environment as the initial point of contact of a well-established, forward thinking and progressive environment.
About You
You will be an open, friendly and flexible administrative professional who will enhance the reputation of our service in the university. Your organisational and prioritisation skills will naturally enable you to work effectively under pressure and to competing demands.
Your excellent communication skills will enable you to deliver fantastic customer care independently as well as part of this team in a fast paced environment.
You will be excited about the opportunity to be a part of an award winning team delivering an excellent level of services to staff and students.
About Us
“A great success story… an institution that improves and impresses year after year” - THE University of the Year 2014/15.
We are recognised for our outstanding achievements in student satisfaction, staff engagement, graduate employment and innovation as well as our strengthening research profile, investment and growth. The Time Higher award also celebrated our distinct role in “transforming lives” – reflecting a distinctive philosophy of creating opportunity from excellence.
Edge Hill University offers a stimulating and empowering environment for ambitious and high performing professionals.
For informal enquiries about this vacancy you may wish to contact:
Alison Williams (Customer Services Team Leader) at Alison.Williams@edgehill.ac.uk
For an online application form and job description, please visit www.edgehill.ac.uk/jobs
Closing date for receipt of completed application forms is 1st January 2017
Closing Date: 01 Jan 2017
Category: Administrative, Technical, Professional & Research Support