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Freshdesk is a cloud-hosted helpdesk solution that combines the simplicity of intuitive interface and power of robust features. It served over 50,000 satisfied customers including such big brands as Boss, 3M, and Cisco. This helpdesk software is also...

For productivity, for creative professionals, and for people for whom traditional computers are inaccessible, Apple offers the iPad Pro. "That's no MacBook..." We weren't coming out of hyperspace. We were coming out of Apple's September event. And...

A few days ago, while reading an article in Time about how to lower stress, I was reminded of the words ofwisdom that a very successful friend of mine once shared with me.  He explained that in the past, when things got tough in one of his businesses...

We may have talked a lot on customer service but the question still stands, how far are you willing to go to listen to your adopters and customers? Have you covered all the inbound sources? has your crew taken positions to reach out and sort out the...

Help desk software is a great solution for those engaged in customer support service as it plays a major role in organizing a fluent workflow and improves communication with clients and customers. Help desk ticketing system helps agents to deliver high...