Isquared.wordpress.com

Are we there yet? It’s become challenging to understand where things are in terms of the adoption and impact of clinical patient engagement technology. As healthcare’s quest for population health management (PHM) finally starts turning its eye towards...

Alexa shows what’s possible when conversational interfaces just work. Every once in a while, a product comes along that changes everyone's expectations of what's possible in user interfaces. The Mac. The World Wide Web. The iPhone. Alexa belongs in...

Over the last year or so, I have been spending a lot of time thinking about the relationship between our mobile technologies and ourselves to understand how can technology mediated services do even a better job at satisfying our individual information...

Microsoft is a Lab and Center member of CRA. This article is the second in a series of our industry member profiles. Jeannette M. Wing joined Microsoft Research in January 2013, after holding positions in academia and government, most recently at Carnegie...

IBM has introduced the Watson Virtual Agent, a cognitive conversational technology that allows businesses to simply build and deploy conversational agents. These agents, or “bots,” have emerged as businesses look to improve customer engagement, offering...