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September 24, 2013 – OTRS, the world’s leading provider of open source Help Desk software and ITIL® V3 compliant IT Service Management (ITSM) software, today announces the third beta release of OTRS ITSM 3.3.0 Sunrise Beach Ko Lipe. ...

‎OS ticket: ← Older revision Revision as of 15:55, 30 January 2013 Line 89: Line 89: Currently up to this step documented. Currently up to this step documented. + + === OpenVZ or Linux Container === + + + gem install net-ssh + gem install...

Here is the latest Personal Tech News from ZdNet. How to find a lost cat or dog with a smartphone No, it doesn’t involve strapping an iPhone to your pet. Over 135 million routers vulnerable to denial-of-service flaw The flaw lets an attacker cut off...

If you are thinking about investing in a good help desk system for your business, then it’s always a good idea to try out the free trials of the apps on your shortlist first. In this article we’ll discuss the free trail plan offered by Zendesk to give...

Your responsiveness to your customers’ problems is the key to sustaining your business. In the increasingly social online landscape, your virtual help desk is pushed to the forefront – out on display for all your customers, friends, fans...