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Develop these skills to win new customers, increase loyalty and grow your business Excellent customer service is the lifeblood of any organization. It generates new customers. A great customer service reputation is a powerful differentiator in a competitive...

Dating “Smarter” After 50: Workshops to Successfully Navigate Mid-Life Dating & Relationships April 5th, 12th, & 19th from 9:30am-12:30pm *ARE you struggling to find a quality partner? *DOES online dating seem superficial and risky...

Anytime a customer cuts ties, you experience the negative impact of customer churn. While some churn is a normal part of any business, a high churn rate can cripple the growth of any organization. It’s important for businesses to understand what contributes...

One of the benefits of social media is the way it allows a company to stay in front of its customers and prospects. Fans and followers who are constantly accessing a company’s social pages are deriving value while allowing that company to increase sales...

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