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On today’s The Startup Chat we discuss customer success. This market has become saturated with SaaS tools that are useless and a waste of money. During today’s episode we discuss why customer success is really simpler than the industry would have you...

Welcome to the world of the dark side, where the walls have ears, the cloaks have daggers, and lots of things go bump in the night. We open with some numbers from PCWorld: NSA protest results in tens of thousands of phone calls, emails Organizers...

Parker’s Strategic Plan:  A Conversation With Division Heads  Paul Barsky, Dan Lang and Bob Gillingham have a great deal in common.   Yes, of course, there is the obvious: race, gender, probably educational background.&nbsp...

Defining a social justice agenda primarily in reaction to Clinton (oppose her, back her), or Trump (fight him, ignore him), allows the dominant two-party system to set the tone, reduces independent politics to slogans without substance. Failure to look...

CYNOPSISSPORTS 11.16.16 Good morning. It’s Wednesday November 16, and this is your first early morning Sports briefing. PlayStation will now see two College Football Playoff teams play on its turf, locking in a deal with the Fiesta Bowl to become the...