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Update for Kernel Mode BlacklistPublished: August 9, 2016Version: 1.0Executive SummaryMicrosoft is blacklisting some publicly released versions of securekernel.exe. Customers do not need to take any special action to ensure that an updated securekernel...

Responsibilities: Perform as team lead with senior skills and expertise for support to the external Level 1 helpdesk calls, internal IT support services team and on-site customer requests Deliver problem resolutions with expertise in various hardware...

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When it comes to customer support, the ability to experiment, tweak, and improve your service is a huge part of making your customers’ experience great. In order to see what impact any changes you make to your support processes have, you need to be...

**Job Summary:** To provide advanced technical support, training, and assistance to iHeartMedia customers, as well as internal Revenue Platforms staff\. Track, document and solve problems / defects / reports and enhancement requests as escalated to...