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Qrvey announced today that it has raised a $1.2M seed round of funding led by the Center for Innovative Technology (CIT), and launched the first multi-app feedback platform for web and mobile environments. Qrvey (rhymes with “survey”) will use the proceeds...

Significant team and client development reflects market leadership and company momentum London, UK and Oslo, Norway and New York, NY: 19 August, 2015: Confirmit, the leading global solutions provider for Customer Experience, Voice of the Employee, and...

What is the right way to provide support for your expanding customer base? This is a question every software company will have to consider as they grow. There are certainly a variety of options – an assigned Customer Success Manager, customer support...

What is NPS®? A "Net Promoter Score (NPS)*" is used to measure the loyalty of a customer base. It is based on the principle that customers can be categorised as "Promoters", "Detractors" or "Passives". The NPS for a company is calculated by subtracting...

SAN FRANCISCO, CA—(Marketwired – April 19, 2016) – Wootric (https://www.wootric.com/), the leading in–application Net Promoter Score ® (NPS) platform for boosting customer happiness, today announced that it has secured an oversubscribed $2.6 million...