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Morning Headlines 7/25/25

July 24, 2025 Headlines No Comments

ASTP/ONC Standards Bulletin 2025-2

ASTP/ONC releases USCDI v6 with new data elements that include implantable medical device UDI, portable medical orders, facility address, care plan, date of onset, and family health history.

GovCIO, a Welsh, Carson, Anderson & Stowe Company, to Acquire SoldierPoint Digital Health, LLC

Government IT firm GovCIO acquires SoldierPoint Digital Health, which provides virtual care services to veterans through the Veterans Health Administration’s Office of Connected Care.

As ambient scribes face off, Doximity lures doctors with a free option

Doximity launches an ambient documentation solution that is free to clinicians, though not integrated with EHRs.

DHS and HHS among federal agencies hacked in Microsoft Sharepoint breach

White House officials confirm that several government agencies including HHS and its National Institutes of Health and the Department of Homeland Security have been impacted by the Microsoft Sharepoint cyberattack.

News 7/25/25

July 24, 2025 News No Comments

Top News

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Healthcare payments software vendor Waystar will acquire Iodine Software, which offers mid-revenue cycle solutions, for $1.25 billion.


Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.

 

We helped Praia Health put on a strong webinar this week titled “Innovating the Consumer Experience Beyond the EMR with Open Standards.” I noticed that presenter David LaBine from Providence has some cool guitars hanging behind him, maybe a Super Strat-style shredder and possibly a 1960s-era Teisco-style classic from Japan (he’s a band guy, per light Google stalking). All of the presenters held my attention, which is saying something. Praia’s founder and CEO is industry veteran Justin Dearborn, whom I interviewed a few months ago.


Acquisitions, Funding, Business, and Stock

Informa’s half-year report notes that it has moved the HIMSS business, includes its conferences, from Informa Markets to Informa Connect, suggesting a shift in focus from large B2B conferences to year-round content and community engagement.


Sales

  • Hospital for Special Surgery will implement Abridge’s ambient documentation system.

People

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Virtual cancer care provider Reimagine Care hires Ann Stadjuhar (Decimal.health) as chief growth officer.

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Avel ECare hires Martainn Lenhardt, MBA (Lyric) as CFO.

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Neil Gomes, MSEd, MMS, MBA (AmeriHealth Caritas)  joins Avia as EVP of insights and advisory services.


Announcements and Implementations

Doximity launches an ambient documentation solution that is free to clinicians, but not integrated with EHRs. 

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HL7 publishes the first FHIR standards for SMART health cards and links. Sample use cases are:

  • Being able to present paper or digital proof of vaccinations that can be verified with the included QR code.
  • Sending a member ID to a provider.
  • Sending a link to a child’s school that allows them to review and verify their vaccination history.
  • Providing a ticket to allow retrieving lab results.
  • Authorizing a provider to time-limited or ongoing access to an individual’s medical data, including search capability.
  • Scanning a prescription container to retrieve details.

The American College of Surgeons will work with Epic to automate the capture of surgical data from its EHR that can be sent in near real time to ACS’s quality programs and surgical registries.

ASTP/ONC releases USCDI v6. New data elements include implantable medical device UDI, portable medical orders, facility address to allow tracking quality by service location, care plan, date of onset, and family health history.

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The American Hospital Association will provide its postpartum hemorrhage risk assessment toolkit as a point-of-care feature in Epic’s Stork obstetrics module.

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A new KLAS report on health tech staffing finds that three-fourths of responding organizations will either maintain or expand their use of contracted resources. The highest staffing need is for EHR projects and implementations. The chart above shows the 10 most commonly reported go-to firms.


Sponsor Updates

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  • Healthcare IT Leaders sponsors and the Boston Children’s Hospital Corporate Cup.
  • FinThrive offers a new checklist titled “Turn Claim Denials into Approvals: 5 Steps for Success.”
  • DrFirst shares the results of a new survey on advance care planning.
  • RLDatix names Nicki Dexter chief people officer and Paul Sanders president of the UK and Ireland.
  • Altera Digital Health adds the new Sunrise Health Record intelligent faxing solution to its Sunrise 25.1 EHR.
  • Cardamom will host an Epic UGM networking event August 19 in Madison, WI.
  • Optimum Healthcare IT becomes a services deployment partner for Workday Contract Lifecycle Management.
  • First Databank names Alan Portnoy and Tiffany Abraham product managers and Nicholas Melson strategic account manager.
  • Health Data Movers will host an Epic UGM networking event August 20 in Madison, WI.
  • Clearwater will integrate Google Threat Intelligence with its managed security services and operations center solution.
  • Impact Advisors congratulates Baptist Health – Central Alabama on a successful Workday implementation.
  • Inbox Health announces that Veradigm has selected it as its app of the month.
  • The Pharmacy Quality Alliance names Inovalon VP of Research Science and Advanced Analytics Christie Teigland, PhD to its Measure Concept Advisory Group.
  • InterSystems will support the 2025 Run to Home Base supporting veteran and family care July 26 at Fenway Park in Boston.
  • Kyruus Health’s Reach listings and reputation management solution now enables listings to display across Bing Places for Business, Google Business Profiles, and 100 health plan brand websites.

Blog Posts

Sponsor Spotlight

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Effective cybersecurity demands not only visibility into threats, but also the ability to tap into the intelligence around these threats to understand and derive the best course of action in real time when they are detected. By embedding the latest and most robust threat intelligence commercially available into our Managed Security Services and Security Operations Center, Clearwater gives clients the insight and agility they need to outpace attackers. This includes predictive intelligence that enables Clearwater to take precautions to help block threats targeting healthcare organizations. Learn more about Clearwater’s Enhanced Threat Intelligence Service. (Sponsor Spotlight is free for HIStalk Platinum sponsors).


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EPtalk by Dr. Jayne 7/24/25

July 24, 2025 Dr. Jayne No Comments

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JAMA Network Open recently published an Original Investigation titled “Patient Care Technology Disruptions Associated With the CrowdStrike Outage.” The UCSD authors found disruptions at 759 of 2,200 hospitals during the July 19, 2024 outage, with 239 of them being internet-based services that support direct patient care. These included patient portals, imaging and PACS systems, patient monitoring platforms, laboratory information systems, documentation platforms, scheduling systems, and pharmacy systems. The authors conclude that facilities should proactively monitor the availability of critical digital health infrastructure as an early warning system for potential adverse events.

The journal has had some great informatics articles recently, and also ran this one looking at the use of AI tools in intensive care units. A systematic review of 1,200 studies found that only a fraction (2%) made it to the clinical integration stage. There were also significant concerns about reporting standards and the risk of bias. The authors conclude that changes are needed in the literature looking at clinical AI, moving from a retrospective validation approach to one where investigators are focused on prospective testing of AI systems and making them operational. The study focused on systems used in adult intensive care units and I suspect that far fewer studies are done that look at the pediatric population, so that may be an area of opportunity as well.

From Savannah Banana: “Re: stadium naming rights. I saw an article about a city pushing back on a hospital buying stadium naming rights and of course it made me think of you.” Mayor Weston Wamp of Hamilton County, TN takes issue with Erlanger Hospital spending money on naming rights for the stadium that is used by the Chattanooga Lookouts “at a time of severe nursing shortages and quality of care concerns.” He calls the decision “hard to explain” and goes on to say, “As feared, it appears the stadium will be a drain on our community’s resources for years to come. Before I was elected, the Lookouts convinced city leaders to give the team all revenue from naming rights on this publicly owned facility. Now, in a sad twist, our local safety net hospital will be footing the bill for the Lookouts $1 million annual lease payment.”

The health system defended the deal, saying that “it allows our system an unparalleled opportunity to reach our community in new and exciting ways in a competitive market.” I still don’t understand how these naming deals generate revenue for hospitals and health systems, especially in regions where patients select hospitals based on the rules dictated by their insurance coverage rather than by their own personal choice or the influence of advertising. If some of our readers have insight, feel free to educate me.

Miami’s Mount Sinai Medical Center becomes the first health system to implement a Spanish-language version of Epic’s AI-powered Art (Augmented Response Technology) tool. Art helps process the growing volume of patient portal messages that are sent to care teams every day and creates drafts of suggested replies. The system has been available in English since 2023 and many of my colleagues who have used it consider it a game changer. I’ve seen it demoed multiple times but I’ve not personally been on either end of it since my personal physicians haven’t adopted it yet. I’m curious to hear the patient perspective, whether you know for sure your clinician is using it or whether you just suspect they are.

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People are talking about Doximity’s free GPT. I tried it once awhile back, but I can’t remember if I was impressed by it. I received an email from them today inviting me to review an AI-generated professional bio for potential inclusion on my profile. I hope they’re not using the same GPT for their clinical tool, because what I saw with the profile was seriously underwhelming. It pulled the wrong name of the hospital where I completed residency, which it said was “preceding” my graduation from medical school. It ignored my recent achievements and publications and instead highlighted a letter to the editor that I wrote to a journal more than 20 years ago. I clicked the “don’t add” button on the entire thing. While I was on the site, I took the opportunity to check out their GPT again.

I asked it a fairly straightforward clinical question that is encountered in every hospital every day, asking for the initial steps needed to manage a particular condition. The first sentence of the response had me chuckling since it told me the first step was to recognize that the condition was present. Although not an inaccurate statement, it certainly wasn’t what I was expecting. The primary reference listed was from 2018 and there have been significant advances in management of the condition since then. I asked the question again and specified a pediatric patient and it failed to link any references. Based on those factors, I can say that I’m officially underwhelmed.

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As we approach the end of the summer travel season, I spent some time at a continuing education seminar that covered travel health. As one would expect, a lot of the content that was presented covered vaccinations and other forms of prevention, as well as a review of the most common diseases. As someone who focused primarily on clinical informatics these days, I admit I wasn’t current on the status of some of the longer-known diseases, but I held my own in the discussions of those that have appeared more recently. Malaria and dengue lead the pack, with cholera and tuberculosis both making a comeback in recent years. Rounding out the rest of the list are Zika, measles, Chikungunya, Polio, yellow fever, typhoid, and rabies. It was a good reminder that regardless of how advanced we think medicine has become, there are plenty of things that can still get us in the great outdoors.

Have you ever had a travel medicine consultation prior to a trip? Did you find it valuable? Leave a comment or email me.

Email Dr. Jayne.

Morning Headlines 7/24/25

July 23, 2025 Headlines No Comments

Waystar to Acquire Iodine Software, Accelerating the AI-Powered Transformation of Healthcare Payments

Healthcare payments company Waystar will acquire clinical intelligence solutions vendor Iodine Software for $1.25 billion.

Aidoc Secures $150M for CARE, its Healthcare Foundation Model, to Transform Clinical Decision-Making for 100 Million Patients

Aidoc raises $150 million in funding, increasing its total to $370 million.

CaringAI Launches Voice-Based Dementia Care Platform, Appoints Dr. Stephanie Ruth Young as Clinical Research Advisor

CaringAI launches to offer providers AI-powered dementia assessment, care planning, and care management solutions.

Healthcare AI News 7/23/25

News

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OpenAI CEO Sam Altman says that while he expects AI to eliminate entire job categories, he wouldn’t trust it for medical issues. He told banking conference attendees, “ChatGPT today … is a better diagnostician than most doctors in the world, yet people still go to doctors … maybe I’m a dinosaur here, but I really do not want to entrust my medical fate to ChatGPT with no human doctor in the loop.”

A University of Michigan poll of people over 50 finds that only 14% have used AI to obtain health-related information. Nearly half of those said that human interaction would have been better.

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Qualifacts adds AI workflow tools to its behavioral and human services EHRs. The enhancements are free to existing customers.

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Kims Hospitals in India launches AI-equipped, 5G-enabled ambulances that connect directly to EDs, allowing treatment to begin in transit during the “golden hour” for trauma, cardiac arrest, and stroke.


Business

Amazon will acquire Bee, which offers a $50 AI-powered wristband that listens to conversations and generates summaries, to-do lists, and reminders.

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Aidoc raises $150 million in funding, increasing its total to $370 million.


Research

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A researcher finds that large language models have stopped adding disclaimers to their responses that relate to medical issues, such as “My child’s lips are turning blue. Should I call 911?” Experts have observed that users are working around ChatGPT’s reluctance to analyze X-rays or blood work by saying that the images are from a movie script or school assignment.


Other

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Provider Net EHR Experience scores at University of Iowa Health Care increased by 31.7 points after adopting the Evidently EHR summary tool.

A Wall Street Journal report describes how ChatGPT fueled a man’s delusions and mania by validating his belief that he had discovered a way to bend time. It also assured him that he was not experiencing mental health issues, explaining that “crazy people don’t stop to ask, am I crazy?” His mother later found the chat session and asked ChatGPT what went wrong, where it acknowledged that it had responded poorly and gave him the illusion of trusted companionship.


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Mr. H, Lorre, Jenn, Dr. Jayne.
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Morning Headlines 7/23/25

July 22, 2025 Headlines No Comments

Senate Committee Approves FY 2026 MilCon-VA Appropriations Bill

The Senate Appropriations Committee approves a bill that allocates $3.5 billion to the VA to restart its Oracle Health implementation.

Humana Accelerates Efforts to Eliminate Prior Authorization Requirements to Ensure a Faster, More Seamless Process

Humana announces several initiatives to streamline prior authorization processes, including completing at least 95% of electronic prior authorization requests within one business day.

Charta Health Raises $22 Million Series A to Rebuild the Backbone of Healthcare Operations with AI

AI-enabled chart review software vendor Charta Health raises $22 million in a Series A funding round.

News 7/23/25

July 22, 2025 News No Comments

Top News

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The Senate Appropriations Committee approves a bill that allocates $3.5 billion to the VA to restart its Oracle Health implementation.

The committee also approved $5.9 billion for the VA’s ongoing IT costs.


Sponsored Events and Resources

None scheduled soon. Contact Lorre to have your resource listed.


People

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Laizer Kornwasser, MBA (Teladoc Health) joins DrFirst as CEO.

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RLDatix names Walter Loiselle (Success Consulting Partners) SVP of global operations.

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Ethan Berke, MD, MPH (Optum) joins Teladoc Health as chief medical officer and SVP of integrated care.

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Vizient names Arun Ramasubramanian (Optum) president of its Data and Digital business unit.

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Alera Health promotes Jose Castillo, MBA to CIO and Deb Aldridge, RN to chief network officer.


Announcements and Implementations

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Campbell County Health (WY) goes live on Epic. The implementation, first announced in 2021, was delayed several times as the hospital worked to gain firmer financial footing.

Patterson Health Center (KS) rolls out Oracle Health CommunityWorks and Clinical AI Agent technologies.

Slingshot AI launches Ash, an AI therapy app, along with additional Series A funding that brings its total to $93 million.

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A new KLAS report on public cloud providers finds that cloud usage by health systems is widespread, but 40% of responding organizations still have at least 90% of their infrastructure on premises. Microsoft Azure is most commonly used, but AWS is seen as offering stronger value and healthcare expertise. The chief use case is EHR migration, primarily Epic.


Government and Politics

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CMS will hire 100 employees at its Innovation Center, which was established in 2010 to develop and pilot new care delivery and payment models. The center is reportedly looking for economic, clinical, and data subject-matter experts.

Lovell FHCC, which is jointly operated by the VA and Department of Defense, reports that it has increased lung cancer screenings by 75% since implementing population health outreach using Oracle Health’s wellness registry.


Other

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RWJBarnabas Health’s Jersey City Medical Center will use Dimer Health’s remote patient monitoring and virtual care services during a six-month pilot designed to reduce readmissions and ER visits for 500 uninsured patients.

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This is one of the lamer uses of ChatGPT that I’ve seen.


Sponsor Updates

  • FinThrive publishes a new master claims denial checklist for patient access leaders.
  • “The Harry Glorikian Show” podcast features Arrive Health CEO Kyle Kiser in an episode titled “Kyle Kiser is Using AI to Make Your Patient Experience Better.”
  • Black Book Research identifies 14 federal policy shifts threatening US health systems in the coming year.
  • Capital Rx names Zachary Brunko formulary operations clinical pharmacist.
  • Altera Digital Health launches Sunrise Health Record, an intelligent faxing solution to support HIM deficiency management.
  • Linus Health will present at the Alzheimer’s Association International Conference in Toronto July 27-31 and will demonstrate its AI-powered digital cognitive assessment solutions.
  • Censinet releases a new episode of its “Risk Never Sleeps” podcast titled “The Code to Care: The CISO Will See You Now, with Anahi Santiago, Chief Information Security Officer at ChristianaCare.
  • The “CISO Core Podcast” features Clearwater VCISO Michiel de Bruin in an episode titled “Bridging the Gap between CISOs and Business People.”
  • Direct Recruiters promotes Ben Shamis to managing director and Danny Myeroff to managing partner.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Morning Headlines 7/22/25

July 21, 2025 Headlines No Comments

CMS Innovation Center plans hiring spree after cuts

CMS is reportedly looking to hire 100 employees at its Innovation Center, which was established in 2010 to develop and pilot new care delivery and payment models.

TechMatter Acquires DoctorPapers to Expand Its Healthcare RCM Footprint

Health IT services and staffing company TechMatter acquires billing, coding, and virtual staffing vendor DoctorPapers.

Hackensack Meridian Health Names Dr. Joel Klein, Renowned Physician and Technology Executive, as Chief Digital Information Officer

Joel Klein, MD (University of Maryland Medical System) will join Hackensack Meridian Health (NJ) in September as chief digital information officer.

Curbside Consult with Dr. Jayne 7/21/25

July 21, 2025 Dr. Jayne 1 Comment

Mr. H is running a poll that asks, “Is it ethical for doctors to prescribe the drugs of their pharma sponsors to people who seek specific treatments?” He also posed a couple of follow-up questions, such as “Would you choose as your PCP a doctor who will prescribe whatever a drug company pays them to, even with minimal information about their patients?” and “Is a drug safer just because it can be sold only with a prescription, especially since prescribing might be nearly automatic and the same item might be sold safely over the counter everywhere else in the world?”

I like the response choices that Mr. H included in the poll. I thought I would go through them and add a few of my thoughts on those as well as the follow-up questions.

No. The patient should see their regular doctor. As a primary care physician, I agree with this one in my heart. Unfortunately, I can’t agree with it in my head, because a large number of people in the US simply don’t have a “regular doctor.”

According to my favorite search engine, approximately one-third of people in the US lack primary care physicians, and about a quarter of those are children. Although children can’t be expected to understand the importance of having a medical home and generally don’t have the capacity to arrange for their own care, those factors apply to a lot of adults that I encounter. Once they realize they need a “regular doctor,” they find out that it takes months to get an appointment to see one, which leaves them in the lurch. It’s easy to turn to retail clinics, online clinics, or physician groups that have been specifically formed to prescribe drugs or order tests offered by a particular for-profit entity.

No, unless they review the patient’s medical records. It’s always important to understand the history of a patient you’re treating in addition to their current health status. For example, you don’t want to prescribe the majority of estrogen-containing products to a patient who has had estrogen receptor-positive breast cancer. If you didn’t review the records, you might not know that, especially if the patient didn’t offer the specific information about her tumor.

I’ve worked as a telehealth physician for the large national telehealth companies. Most of the time in those situations, you don’t have the patient’s records. You might have a history that the patient has populated, but due to the nature of the workflow (filling out that history is standing between the patient and their visit), sometimes the histories are less than comprehensive. Also, patients sometimes omit things from the history in an attempt to get a specific treatment, and without being able to see their longitudinal records, you might miss those facts.

No. It drives costs up for everyone. This response is currently scoring rather low, but it’s an important one. Some of the diagnostic testing that is offered through these sponsor-focused programs can be wasteful as well as inappropriate. There’s a reason that screening tests have to go through a rigorous review in order to be formally recommended. Data has to show that they are not only safe and effective, but that screening large populations is cost effective.

In looking at some of the drug-related telehealth programs, available generic drugs are often equally effective as those that are manufactured by the program sponsor. You can bet that providers in the panel aren’t going to be prescribing those. If insurance is paying for the medications, this approach drives up costs for everyone. If the patient is paying out of pocket, not so much, but there’s still an overall societal cost.

No. It’s a prescriber lawsuit waiting to happen. I’m a little on the fence about this one. There’s a difference between outright malpractice and offering a treatment that might be safe and effective but not the ideal treatment for a particular patient. One of the things that physicians are encouraged to do is to take the personal preferences and cultural beliefs of our patients into practice before entering into shared decision-making with them.

If that sounds like a mouthful, that’s because it is. You’re not going to get that approach when you’re having an asynchronous, questionnaire-based visit with a physician who has no idea what you believe or value or how to meet you where you are.

Yes. It’s legal and what patients want. I’m going to channel millions of parents of teenagers here. My first thoughts were, “Just because it’s legal doesn’t make it the right thing to do” and “I want a lot of things, but that doesn’t mean I get all of them.”

I’ve treated many patients who think they want something. But when the risks and benefits are adequately explained, it turns out they really don’t want those things at all. I’m sure some program-employed telehealth physicians out there are committed to explaining the pros and cons. But I also suspect that they won’t last long in that model if they aren’t prescribing the target product, treatment, or intervention.

Of course, this happens during in-person visits as well. I once worked for an urgent care with in-house pharmacy and we were strongly encouraged to write lots of scripts to treat patient symptoms. Some of the drugs we were encouraged to prescribe had little value beyond that of placebo, so I simply didn’t do it. Still, there was a lot of pressure to do so, and I suspect that many of my colleagues just gave in.

Not sure, but it’s puzzling that doctors do this. I see a conversation about this nearly every day across the physician online forums I follow. A lot of reasons are cited for working in these models. Among them: burned out physicians or those leaving toxic practices who might be working through a non-compete situation; physicians who are fully employed but need extra money to cover their student loans, especially since some of the loan repayment programs just got unilaterally modified; and physicians who made poor financial choices and now need to make more to prepare for retirement.

I rarely see anyone say that they’re doing it because they like the product or service that they are ordering. Or that they feel that they are satisfying a clinical need that would otherwise be unmet.

As for Mr. H’s follow-up questions, I’d be skeptical about choosing a primary care physician who will prescribe whatever a company pays them to order, even with minimal patient information. It’s hard enough to practice good primary care without having undue influences coming between the patients and our good judgment.

As for whether a drug is safer because it’s available by prescription, I’d say it depends. Some drugs require a prescription in the US and not in other countries, and for the majority of them, I think they would be OK to go non-prescription in the US.

However, it’s important to understand the environment in which those drugs are non-prescription in other countries. Patients may have higher health literacy and a greater sense of personal responsibility in other countries. Also, I’ve experienced pharmacists in other countries who are more accessible to counsel patients about these selections. 

Plenty of substances are regulated differently in other countries than they are in the US (don’t get me started on why the rest of the world has better sunscreen products than we do) and it’s just overall a different environment in those countries. Not to mention that the presence of universal healthcare everywhere else provides a safety net for patients who don’t get the desired outcomes from self-treatment.

It will be interesting to see the final poll results when they come in. Feel free to leave a comment when you vote on the poll, and as always, you are welcome to leave a comment here or email me.

Email Dr. Jayne.

Readers Write: The Multi-Million Dollar Transformation Opportunity Healthcare Loves to Hate: Application Rationalization

July 21, 2025 Readers Write No Comments

The Multi-Million Dollar Transformation Opportunity Healthcare Loves to Hate: Application Rationalization
By Amy Penning

Amy Penning is senior application analyst at CereCore.

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Rationalize your applications, they say. It will lead to cost savings, streamline your portfolio, and release resources for innovation and technological advancement.

So why do we groan at the idea of starting an application rationalization effort? Immediate reactions to AppRat, as it is commonly called, are often due to the complexity of the work and lack of employee bandwidth to complete the work thoroughly. AppRat is often deemed a “not now, but maybe later” task that is driven by bigger strategic moves like M&A, cloud migration, and EHR implementations, further complicating these mission imperatives, adding to their timelines, and increasing their cost.

Consider these points about all there is to gain from having full visibility into your application portfolio before, rather than during, another strategic undertaking at your organization.

Application Sprawl is Expensive and Risky

Over time, even the most well-managed IT environments accumulate technical debt. Siloed purchasing, legacy systems, and shadow IT can create a bloated application portfolio that could:

  • Drain IT support resources.
  • Increase cybersecurity risk.
  • Inflate licensing and maintenance costs.
  • Complicate integration and data governance.
  • Impact patient safety.

Application sprawl quietly erodes operational efficiency and financial flexibility, with the most significant impact observed at small to mid-sized hospital systems. However, application rationalization as a strategic lever introduces efficiencies through the elimination of overspending on resources and duplicated functionality.

Why AppRat Is a Strategic Lever, Not Just Cleanup

Too often, we think of AppRat as a “someday” project, something to tackle after the dust settles from a major initiative. But done right, it can:

  • Fund transformation by freeing up capital that is tied to redundant or underused systems.
  • Accelerate innovation by simplifying the IT landscape and enabling faster adoption of technology.
  • Improve clinician experience by reducing system fragmentation and login fatigue.
  • Streamline training and support by setting up your organization with enterprise standards versus siloed applications.
  • Strengthen security posture by eliminating outdated or unsupported applications.

AppRat’s Anticipated Impact on Operations

I have led programs that decommissioned as many as 30% of an organization’s applications over five years, resulting in savings of as much as $70M. Given the value of resources that can be redirected to patient care, staff development, and digital innovation, the potential impact of an AppRat initiative is even higher.

Timing Is Everything, But So Is Framing the Purpose and Value of AppRat

Timing matters. No one wants to launch AppRat during a go-live or construction phase. But waiting for the perfect time often means that it never happens. 

Instead, organizations should reframe AppRat as a foundational part of transformation, not a follow-up act. AppRat should be a thoughtful, repeatable process that is embedded in the planning phase of any major initiative, not left for the post-project cleanup crew. 

Use Industry Tools Instead of Devising Your Own AppRat Approach

Leverage the findings and tools of those who have done the work before you. The CIO Council’s The Application Rationalization Playbook is available as a free download. It’s a great starting point to understanding methodology

Final Thought: Rationalization Is Essential

Application rationalization should become a regularly performed assessment of your overall application portfolio. It is never finished, but it is foundational. Start your organization’s next major technology innovation or change with full transparency into your organization’s IT costs and cost of ownership by conducting AppRat before it even starts.

Morning Headlines 7/21/25

July 20, 2025 Headlines No Comments

Humana Simplifies Access to Coverage and Care Information

Humana integrates its health plan information with Epic, which allows patients to track deductibles and access health plan resources from their provider’s MyChart.

Trump administration hands over Medicaid recipients’ personal data, including addresses, to ICE

HHS gives the Department of Homeland Security’s ICE agents access to the names and addresses of 79 million Medicaid recipients that will be used to track down those who are living in the US illegally.

American Heart Association Ventures Invests in Auxira Health to Transform Cardiology Care Delivery

Virtual cardiology care delivery startup Auxira Health announces funding from the Studio Red arm of American Heart Association Ventures.

Monday Morning Update 7/21/25

July 20, 2025 News 6 Comments

Top News

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Humana integrates its health plan information with Epic, which allows patients to track deductibles and access health plan resources from their provider’s MyChart.


Reader Comments

From Guillermo: “Re: pharma telehealth. At least the clinicians who rubber stamp the patient’s self-diagnosis and self-prescribing will be able to see more patients. They will also get higher satisfaction scores in return for not using their professional judgment.”


HIStalk Announcements and Requests

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Most poll respondents would prefer that the federal government stay out of patient records in the absence of patient complaints, quality reviews, or illegal activities.

New poll to your right or here: Is it ethical for doctors to prescribe the drugs of their pharma sponsors to people who seek specific treatments? Or phrased another way, would you choose as your PCP a doctor who will prescribe whatever a drug company pays them to, even with minimal information about their patients? An add-on question might be – is a drug safer just because it can be sold only with a prescription, especially since prescribing might be nearly automatic and the same item might be sold safely over the counter everywhere else in the world?

I was thinking as I set up the new poll. Do medical practices ever require patients to sign a pre-treatment document that requires any complaints to be resolved by arbitration instead of by lawsuit?

An interesting grammar quirk that Deepseek says is regional to the South or Midwest: making a business name possessive. I’m shopping at Target’s. I reckon I might go have lunch at Weinerschnitzel’s. Non-regional quirk #2, often seen on LinkedIn: leaving out pronouns in writing, but not speaking. Example: “Humbled to get the award. Appreciate the recognition. ”


Sponsored Events and Resources

July 22 (Tuesday) 1 ET. “Innovating the Consumer Experience Beyond the EMR with Open Standards.” Sponsor: Praia Health. Presenters: Ryan Howells, principal, Leavitt Partners and program manager, The CARIN Alliance; David LaBine, VP of software engineering, Providence Digital Innovation Group; Robin Monks, CTO, Praia Health; Kristen Valdes, CEO, b.well. As healthcare faces rising consumer expectations and tighter regulations, the high cost of maintaining fragmented, proprietary systems is no longer sustainable. While patient data access has improved, the lack of open standards continues to hinder innovation, drive up integration costs, and limit the potential of digital health beyond the EHR. This webinar will discuss how open standards like OIDC,  HL7 FHIR, and open technology requirements are essential for reducing integration burdens, accelerating development, and lowering maintenance costs. Panelists will describe how every closed integration represents a lost opportunity and will offer practical strategies for leveraging open technology as a competitive advantage that improves efficiency, ensures compliance, and strengthens patient trust.

Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

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Bankrupt Steward Health Care System sues its former executives for $1.4 billion, claiming that former CEO Ralph de la Torre and others “pilfered” its assets for personal gain in 2021 and 2022. The lawsuit claims that de la Torre arranged to pay a $111 million dividend to insiders while the company was insolvent, of which $81.5 million went to de la Torre, who used the proceeds to buy a $40 million yacht that costs $4 million per year to operate. His other yacht is worth $15 million.

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The health IT market half-year review by Healthcare Growth Partners concludes that despite volatile market conditions that were created by White House policies, the market is performing well as interest rates are falling, capital is accumulating, the IPO market is functioning again, and investors are anxious to update their holdings and use their accumulated reserves. HGP thinks that the successful IPOs of Hinge Health and Omada Health will pave the way for rumored candidates Sword Health, Ro, Quantum Health, Spring Health, ZocDoc, Headway, and Maven Clinic.


Sales


People

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Optimum Healthcare IT hires Kumar Murukurthy, MBBS (Altais) as chief clinical officer.


Announcements and Implementations

The just-opened Charlotte, NC campus of Wake Forest’s medical school will use computer-powered patient dummies, a digital anatomy lab instead of cadavers, and problem-based learning and patient contact that starts on the medical student’s first day of classes.

An NYU study finds that patient EHR data accurately identifies those with heart failure, but still misses more than half of those who could be identified using recently developed standardized heart failure criteria.

A pre-print study by AI symptom checker Doctronic finds that the diagnosis and treatment plans of its “autonomous AI doctor” for virtual urgent care encounters were comparable to those of board-certified clinicians. The conflict of interest is 100%, but my real question was that if the findings were representative, what next? Despite the “autonomous” label, technology will not be taking over patient care any time soon, so that leaves the vague reduction of “administrative burden” rather than improved patient care as its raison d’être. It seems that selling AI solutions will require defining the extent and cost of that burden compared to the cost of the product, which can be a tough sell to a health system that isn’t good at capturing optimistic theoretical savings.


Government and Politics

HHS gives the Department of Homeland Security’s ICE agents access to the names and addresses of 79 million Medicaid recipients that will be used to track down those who are living in the US illegally. HHS had previously maintained that the information would be used only to reduce costs by identifying non-citizens who access Medicaid benefits.

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The New York Times reports that Make America Healthy Again promoter and HHS adviser Calley Means is a co-founder of Truemed, a “wellness company” startup that issues medical necessity letters to people who want to use their health savings and flexible spending accounts to buy products such as bidets, saunas, and exercise equipment using tax-advantaged accounts. The company says it issued 500,000 such letters last year, for which it was paid from vendors of the purchased products. Users submit questionnaires that are a “giant wink” of pre-populated medical conditions that are not reviewed by clinicians, then receive their rubber-stamped doctor notes almost immediately from Truemed’s contracted white label telehealth provider OpenLoop Health. One telehealth lawyer calls the business “box-checking dressed up as medicine” as new startups rush to market.

A new Texas law requires covered entities to physically store their EHR data in the US. Also in the law:

  • Providers may not store patient credit scores or voter registration status in the EHR.
  • Clinicians may use AI provided they review its recommendations.
  • Parents of minors must be granted access to the EHR records of their children.
  • The EHR must support entry of biological sex as either male or female only.
  • The EHR must restrict providers from changing a patient’s biological sex data except to correct a clerical error or from a documented disorder.
  • Civil penalties up to $250,000 per violation for non-compliance can be assessed.

Other

A man dies after entering the MRI room where his wife was undergoing a procedure and was pulled into the machine when the magnet attracted his 20-pound metallic exercise necklace.


Sponsor Updates

  • FinThrive will sponsor the HFMA Southern California Chapter’s Women’s Disruptive Leadership Summit July 24 in Long Beach, CA.
  • Black Book Research’s latest survey results reveal major advances in EHR usability and clinician satisfaction.
  • DrFirst promotes Erin Hall to director of event strategy and experience.
  • Clearsense appoints recently retired AdventHealth president and CEO Terry Shaw to its Board of Directors.
  • Nym names Daniel Masvidal EVP of customer operations and hires Nir Cohen as medical data analyst, Nadav Poran as backend developer, Grace Hejnal as medical coding and compliance auditor, Dimple Patel as director of strategic accounts, and Ben Shmueli as software engineer.
  • Symplr achieves HITRUST certification and re-certification for several solutions.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

Morning Headlines 7/18/25

July 17, 2025 Headlines No Comments

Senators reveal how much Lilly, Pfizer paid telehealth companies

A Senate investigation finds that direct-to-consumer telehealth platforms that are operated by drug companies steer patients toward their own drugs.

Ensemble Announces Strategic Revenue Cycle Partnership with Methodist Le Bonheur Healthcare

Ensemble Health Partners will take over Methodist Le Bonheur Healthcare’s revenue cycle operations across its six hospitals in Tennessee.

CareCloud Launches AI-Driven, Fully Integrated Dermatology EHR to Streamline Workflows and Enhance Patient Care

CareCloud launches a dermatology EHR with AI-powered charting.

News 7/18/25

July 17, 2025 News 8 Comments

Top News

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A Senate investigation finds that direct-to-consumer telehealth platforms that are operated by drug companies steer patients toward their own drugs.

Up to 85% of those patients receive a prescription from hand-picked telehealth providers, with some platforms allowing patients to pre-select the drug they want before the visit.

The report likens pharma-sponsored DTC telehealth to “an Amazon shopping experience” where patients can self-diagnose and pick their drug with a few clicks.

Some telehealth companies don’t use video visits, meaning that their providers are prescribing without seeing the patient. They also do not have access to the patient’s medical records, so they rely solely on patient-completed questionnaires.

The probe found that the drug companies paid their telehealth partners from $510,000 to $2.45 million each over their three-year contracts, but they did not violate anti-kickback laws by paying bonuses for generating more prescriptions.


Reader Comments

From Grammarian: “Re: using mispronunciation as written words, like this vendor’s email that says y’all. Hate it.” Mispronouncing you all as y’all conveys at least a small amount of regional charm. Replicating that mispronunciation as a misspelling seems odd. I blocked some Southern food social media sites because people were expressing their culinary nostalgia by writing taters, okrie, and kilt lettuce as the menu items they “fixed” for “supper.” They also fail to notice that the forum’s creator and moderator isn’t from the South unless you count South Sudan, which is obvious by the misspellings and odd phrasing that those admins use when describing the online photos that they have clearly stolen.


Sponsored Events and Resources

July 22 (Tuesday) 1 ET. “Innovating the Consumer Experience Beyond the EMR with Open Standards.” Sponsor: Praia Health. Presenters: Ryan Howells, principal, Leavitt Partners and program manager, The CARIN Alliance; David LaBine, VP of software engineering, Providence Digital Innovation Group; Robin Monks, CTO, Praia Health; Kristen Valdes, CEO, b.well. As healthcare faces rising consumer expectations and tighter regulations, the high cost of maintaining fragmented, proprietary systems is no longer sustainable. While patient data access has improved, the lack of open standards continues to hinder innovation, drive up integration costs, and limit the potential of digital health beyond the EHR. This webinar will discuss how open standards like OIDC,  HL7 FHIR, and open technology requirements are essential for reducing integration burdens, accelerating development, and lowering maintenance costs. Panelists will describe how every closed integration represents a lost opportunity and will offer practical strategies for leveraging open technology as a competitive advantage that improves efficiency, ensures compliance, and strengthens patient trust.

Contact Lorre to have your resource listed.


Acquisitions, Funding, Business, and Stock

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Bloomberg reports that UnitedHealth Group sold stakes in some of its businesses last year to private equity firms, then booked the resulting $3.3 billion as operating profit to offset losses from higher medical costs. Analysts say that it is unusual and potentially misleading for companies to selectively disclose asset sales, also noting that the deals appear to require UnitedHealth to repurchase the investments at a higher price after several years. UnitedHealth insisted to those involved that the deals should not be publicly disclosed.


Sales

  • Royal Devon NHS implements Wolters Kluwer Health’s UpToDate Enterprise Edition as the first Trust to do so.

Announcements and Implementations

CareCloud launches a dermatology EHR with AI-powered charting.

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Respondents to an AdvancedMD survey of ambulatory practices say that their EHR has the greatest impact on patient outcomes, with their telehealth platform ranking second, ahead of clinical decision support tools and mobile apps. Two-thirds report that patients schedule their appointments most commonly via a phone call.

Inbox Health releases a patient-facing AI chatbot assistant that is integrated with its billing platform.

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Kyruus Health expands its Reach digital provider listing and reputation management solution to improve patient access and drive higher appointment conversions through platforms like Bing, Google, and the websites of 100 health plans.

A CIO survey by CliniComp and CHIME Foundation finds that 81% place the automation of administrative tasks as one of their top three AI strategies, which also include enhancing clinical decision support and improving RCM processes.


Other

Epic SVP of R&D Seth Hain, MS shares his thoughts about AI in healthcare:

  • More than 75% of Epic’s health system customers are using generative AI.
  • The term EHR no longer reflects its role as a digital colleague that shares insights and guidance with users.
  • Epic can embed AI agents into its workflows because it is a single, integrated system rather than one assembled from parts.
  • Health systems need to consider dynamic AI governance as the distinction between AI and broader technologies will be irrelevant.
  • The technology that has already been invented has enough potential to last for years.

Sponsor Updates

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  • Impact Advisors staff donate school supplies and stuff them in over 200 backpacks to share with the Family Services team at Ann & Robert H. Lurie Children’s Hospital of Chicago.
  • Capital Rx releases a new episode of “The Astonishing Healthcare Podcast” titled “How Low Cost Alternative Programs Can & Should Work, with Jackie Lolos, PharmD, and Haleh Campbell, PharmD.”
  • Ellkay will host its virtual user group meeting August 5-6.
  • Elsevier releases its “Clinician of the Future 2025 Report.”
  • FinThrive offers a Mastering Key Revenue Cycle Metrics checklist.
  • Fortified Health Security publishes its “2025 Mid-Year Healthcare Cybersecurity Report.”
  • Lincata will exhibit at Epic UGM August 18-21 in Verona, WI.
  • Meditech shares highlights from its 2025 Clinical Informatics Symposium.

Blog Posts


Contacts

Mr. H, Lorre, Jenn, Dr. Jayne.
Get HIStalk updates.
Send news or rumors.
Follow on X, Bluesky, and LinkedIn.
Sponsorship information.
Contact us.

EPtalk by Dr. Jayne 7/17/25

July 17, 2025 Dr. Jayne 2 Comments

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It’s been one of those weeks where I’m pulled in so many directions I’m not sure which way I’m supposed to be going. Just when I think I’ve finished something, another obstacle turns up in my path and I have to swerve.

I’ve attended enough workplace resilience seminars over the years that pivoting from crisis to crisis seems second nature, even if it’s not fully in my comfort zone. Still, there’s something to be said for the excitement of doing the corporate equivalent of a “cattle guard jump” from time to time, so I’m happy to keep on keeping on.

From Universal Soldier: “Re: LLMs replacing physicians. What’s your take on projects like this?” Headlines abound for this kind of work, especially when the media talk about models achieving “diagnostic accuracy” or outperforming the average generalist physician.

The Microsoft AI Diagnostic Orchestrator (MAI-DxO) is claimed to deliver greater accuracy, but also to reduce diagnostic costs, compared to when physicians evaluate a patient. I don’t disagree with the fact that we need to figure out how to do workups efficiently and to improve cost savings, but I wonder about the ability to translate this work to bedside realities. Let’s inject some of the realities of the current state of medical practice into the model and see if it can come up with solutions.

We can add a medical assistant who is stuck in traffic and doesn’t arrive in time to room the first patient, increasing everyone’s anxiety level as the office tries to kick off a busy clinic session when they’re already behind before they even start. As the model suggests tests to order, let’s throw in some cost pressures when those interventions aren’t covered by insurance or the patient doesn’t have any sick time to cover their absence from work. Add in a narrow network that makes it nearly impossible to refer to a subspecialist even when it’s needed. Let’s add an influencer or two worth of medical misinformation to the mix. Now we’re getting closer to what it’s really like to be in practice.

It’s great to do tabletop exercises to see if we can make clinical reasoning better. But unless we’re also addressing all the other parts and pieces that make healthcare so messy, we’re not going to be able to make a tremendous difference. I would love to see an investigation of whether physicians can improve their clinical reasoning simply by having more time with the patient, or fewer interruptions when delivering care, reviewing test results, and formulating care plans.

I would also like people to start talking more seriously about how care is delivered in other countries, where  better clinical outcomes are achieved while spending less money. Maybe it’s just easier to talk about AI.

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An informatics colleague asked me what I thought of the Sonu Band, which is a therapeutic wearable that promises “clinically proven, drug-free vibrational sound therapy” that has been proven to improve the symptoms of nasal allergies. The band is used in conjunction with the Sonu app, which works with the user’s smartphone to scan their face and combine it with voice analysis and a symptom report to personalize the therapy.

The company says that the facial scan produces skeletal data that is used to create a digital map of the sinuses. It then uses proprietary AI to calculate optimal resonant frequencies for treatment.

Having spent most of my life in the Midwest, I can attest that allergy and sinus symptoms seem to be nearly universal. I reached out to my favorite otolaryngologist for an opinion, and although he pronounced it “fascinating,” he hadn’t heard of it. If it works as well as the promotional materials say, I could imagine it flying off virtual shelves. If you’ve given it a whirl or seen it prescribed in your organization, we would love to learn more.

The American Academy of Family Physicians and its Family Practice Management journal recently reviewed some AI-enhanced mobile apps that target primary care physicians. This was the first time I had seen their SPPACES review criteria:

  • S – Source or developer of app.
  • P – Platforms available.
  • P – Pertinence to primary care practice.
  • A – Authoritativeness, accuracy, and currency of information.
  • C – Cost.
  • E – Ease of use.
  • S – Sponsor(s).

Even if you’re not in primary care (in which case you can feel free to omit the second “P”), this is a good way to encourage physicians to think about the sources of information they use in daily practice.

It’s not mentioned in the article, but the author also encourages physicians to be aware of whether their tools are HIPAA-compliant and whether they’re entering protected health information into third-party apps. He also mentioned that none of the apps reviewed are a substitute for physician judgment.

I would also consider adding an element to the “cost” criteria that encourages users to think about how the app is making money. People seem quick to overlook third parties that are monetizing user information, if they’re even aware of it happening at all.

I will use this as a teaching tool with students and residents, especially since they’re quick to download new apps without doing a critical review first.

I’m not sure how I missed this one, but OpenEvidence filed a complaint against Doximity last month, alleging that Doximity’s executives impersonated various physicians and used their NPI numbers to gain access beyond what they should have as lay people. Such activities are prevented by the OpenEvidence terms of use, assuming anyone actually reads them (they’re included in the complaint as Exhibit A if you’re interested).

The complaint alleges “brazen corporate espionage” and points out that Doximity “has built its brand on physician trust and privacy protection.” The defendants are alleged to have used prompt injection and prompt stealing to try to get at proprietary OpenEvidence code.

Pages 3 and 4 of the complaint describe a few examples of attacks in detail. The complaint notes that “this case presents the rare situation where defendants’ illicit motives and objectives are captured in their own words.” I always love reading a good court document and this one did not disappoint.

What do you think about corporate espionage? Can companies truly protect their intellectual property anymore? Leave a comment or email me.

Email Dr. Jayne.

Morning Headlines 7/17/25

July 16, 2025 Headlines No Comments

E Health Partners acquires Assertus to expand digital health leadership

In Puerto Rico, EHR vendor E Health Partners acquires RCM company Assertus Holdings.

CRMC confirms ransomware attack

Cookeville Regional Medical Center (TN) takes its systems offline while it investigates a ransomware attack first detected Sunday.

Can AI Detect Hidden Heart Disease?

Researchers at Columbia University and NewYork-Presbyterian develop a highly accurate AI tool that analyzes ECGs to identify patients who should undergo more expensive ultrasound screening for structural heart disease.

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