Gregory Ambrosio uses MyChart to make appointments, ask his doctors questions, and pay his bills – all from the world’s most remote locations.

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Patient Name

Gregory Ambrosio

Location Identifier

Wake Forest

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Access your health care online through Duke MyChart

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Access Duke MyChart

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Duke MyChart

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Duke MyChart benefits

Our secure, online patient website makes it easy for you to schedule appointments, pay your bills, and send a message to your doctor’s office when you have non-urgent medical needs. MyChart should never be used for emergency or other urgent issues. if you are experiencing a medical emergency or need urgent medical care, call 911 immediately if you are in the U.S., go to your local emergency room and/or call your doctor.

Schedule a primary care visit. See the available slots in your internal medicine, family medicine, or pediatric provider’s schedule, then select a date and time for your next visit. Use this option to schedule well or sick visits, as well as appointments with a Duke Urgent Care or Duke University student health provider.

Request an appointment with a new provider. Send a message requesting an appointment with a Duke specialist or primary care provider you are seeing for the first time. You will receive a reply email with their next available opening within five business days.

View portions of your medical record. Your health summary, preventive care information, past and current appointments, medications, and test results are easily accessible.

Pay your medical bills. You can view your account summary and pay your bills from within the secure website.

Arrange care for your family. Once a proxy is signed authorizing you as their caregiver, you can schedule primary care appointments for your children or an incapacitated adult, and access their medical records, including test results and immunizations. Please complete this authorization form to obtain a proxy for a minor. Please complete this authorization form to obtain a proxy for an incapacitated adult. The appropriate form should be give to the individual's provider, or faxed to Duke Medicine Health Information Management, (919) 384-7148. More information is available in our FAQ section.

Request prescription refills. Conveniently request prescription refills.

Send a secure message. Contact your health care team about non-urgent medical questions and needs. ​

Duke MyChart help

Answers to your questions (FAQs). Please visit our frequently asked questions section if you have trouble logging in, need to reset your password, or have other questions about your account and how to use Duke MyChart.

Read our privacy policy. We are committed to protecting the privacy of your protected health information. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Duke My Chart terms and conditions. MyChart currently provides a convenient way for you to access your health care, and is subject to these terms and conditions and applicable law, rules and regulations

Contact us. If you have any questions about Duke MyChart, please call Duke Customer Service at 919-620-4555 or 800-782-6945 between 8:00am-5:00pm ET Monday, Tuesday, Wednesday and Friday or 8:00am-4:00pm ET Thursday.

Understand our refund policy. Transactions processed via Duke MyChart bill payment system may be eligible for refund, if applicable. To request a refund, please contact Duke Medicine Customer Service at 919-620-4555. Your request will be processed within 2 business days. Depending upon your financial institution, please allow 7 to 10 business days for your credit to appear on your account statement.

Sign up. If you would like to sign up for Duke MyChart, please contact us by phone to receive an activation code. Our hours are Mon – Wed and Fri from 8 am – 5 pm and Thurs from 8 am – 4 pm.

Get the Duke MyChart app

Our secure site is convenient to access from your desktop or iPhone. The Duke MyChart app is available in your Android or Apple store.

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New user? <a target="_blank" href="https://www.dukemychart.org/home/accesscheck.asp">Sign up</a> now

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