Destinationthink.com

Approximately 60% of respondents to the survey believed that hotel transaction activity in the Eurozone would increase “significantly” this year with the overwhelming emphasis being on gateway cities such as London, Frankfurt, Paris and Brussels...

The military coup d’etat in Thailand is the country’s 12th coup since 1932. But it is the first to happen in the digital era. Hotels and travel agents have been learning on the fly how to leverage their social customer relationship management...

In a world of consumer impatience and hyper-connectivity, probably a major concern remains whether or not the supplier-DMC-tour operator-retail agent-customer chain holds any relevance. Despite the fact that the evolution of the travel industry has seen...

Riley Forman is the founder of marketing firm Connect Media in Hope, BC. Connect Media provides content generation, distribution and management, brand development, brand communications and online identity management to the tourism industry. Riley and...

Think about it – just 20 years ago, we didn’t have Instagram, Twitter, Facebook, or Snapchat. We couldn’t look up hotel reviews on Yelp. We couldn’t hop online to see where our friends and favorite celebrities were traveling and staying. We didn’t have...