CX Journey. Employee experience, customer service, voice of the customer, and leadership.

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News, stories and media buzz related to CX Journey

  • In today’s competitive marketplace, consumers have an increasing amount of choices- and they aren’t afraid to try them. There always seems to be a new product, service, or experience within reach of a brand’s current customer. And as we all know, replacing...

  • Leadership Quotes
    via foodnetworkrecipesvideo.blogspot

    If you think you can do a thing or think you can’t do a thing, you’re right.               Henry Ford A genuine leader is not a searcher for consensus but a molder of consensus.      Martin Luther King, Jr. It is better to lead from behind and to put...

  • By Hasnain Zaheer Personal online marketing Connectivity is the 21st century electricity, data centres are the new rail tracks, and targeted advertising platforms such as Google AdWords are the new engines that pull our intentions, needs and wants...

  • HR  SYSTEM Staffing System The most valuable tool for workforce management is a well-constructed HR staffing system that meets the needs of your company and its workforce. An effective HR staffing system consists of much more than technology; the human...

  • Another weekend, another Tweet-Parade! A collection of the best design-related articles and tutorials of last week’s blogosphere, a hand-picked weekly roundup. It’s all about webdesign, graphic design, SEO, tutorials, social media and more...

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  • CX Journey™

    A blog about customer experience, employee experience, customer service, voice of the customer, and leadership.

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