2016-01-31

We have no internet since last Thursday. I am using Telstra broadband cable servcie.

Is there anyone have same problem in West Ryde area?

I have contacted Telstra Customer Service. They have checked my modem LED lights.

Symptom:

They cannot find my service session in Telstra system...

Also, internet LED light is off (sometimes later flashing for a second, then off again)

It is very frustrating...

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